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March 2024 by POOHBEAR RILEY
My morning stop B4 work, always fast but sometimes coffee cup isn't
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February 2024 by Thomas Marxo
Staff was very polite and order was ready quickly.
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February 2024 by Bryan
Beautiful tile in the men's room, but holy He'll what a mess! Only 1 urinal and 1 stall. Urinal was full and overflowing with urine. Stall was filthy. Out of hand towels, out of soap. Thankfully they had 2 sinks since one faucet didn't function. This is a very busy airport waiting lot with restaurant and store. Can't believe they built it with such small bathrooms and obviously zero maintenance on those bathrooms.
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February 2024 by Jason Cadenhead
Coin toss if your order is right when going inside. Donut order may or may not be right. Coffee is wrong 75% of the time and I need to repeat myself over and over to only get the wrong coffee. Walk in orders of anything but black coffee take approx 10 min to receive. Hot food comes out much quicker than coffee, maybe 1 min or less. Mobile orders and drive thru orders take heavy precedence over walk in orders here, unsure of their performance as I do not use those options.
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February 2024 by Rebecca Thornton
When ordering on the mobile app they never give you the extras you order in your drink. I always order 7 pumps of mocha and never received it. I have said something before but just got an eye roll.
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February 2024 by Mary Stanek
The Best.
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January 2024 by Marlyn Perez
Terrible customer service!
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January 2024 by Pedro Vieira
I used to enjoy coming here in the morning, staff was nice and the food was handled appropriately.Now, they have new employees who are ru and could care less about the customer. They throw your food into a bag and it leaves an absolute mess. Picked up a donut this morning and the topping was smeared all over the bag, making it impossible to take not without making a mess.The girl at the checkout doesn’t smile or say a thing because she’s too busy with her headphones on.Companies like this are only kept afloat because of the need or else they’d go down due to the poor hiring choices. This generation could care less about customer satisfaction or their jobs in general.
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December 2023 by Israel Telemaque
Refused to provide customers with recipes! Always ask for a recipe when you go to this location; prices don’t usually match what you are getting. Customer service also needs major improvements.
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December 2023 by Matt P
You need to teach your employees the basics of customer service and human interaction. Work across the street but I have to avoid this DD because the employees are rude and the food sucks. Maybe once a month I give in and try it and they always let me down. Think I'm done for good now.
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November 2023 by Joshua Carswell
Haley and Ousmila are outstanding at cleaning, preparing, and running this franchise in a team effort, keeping constant communication and work ethic to prefor the duties this strenuous and monotonous job entails.Parking: There are 10+ spots on the side of the building and 2 parking spot in the front of the buildingWheelchair accessibility: There are tables with wheelchair access and ramps right outside the door
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November 2023 by Bumper
Lazy lazy lazy, 2 employees moving at negative speed not busy at all, would not acknowledge any drive-thru customer. Lazy Lazy Lazy. The owner should be totally ashamed!!! Not the first time either....
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October 2023 by Walter Pach
The guy was very attentive. The girls that work there. Not even acknowledge nor speak to the clients. Even if you ask a question. Crazy.
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October 2023 by Charles Matthews
I cannot comment on the food itself as the service was so horrible that I left. After waiting inside for a few minutes with no help, I called for someone, the woman proceeded to come over (while texting in her phone) and just said “what do you want” in a douche manner.
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October 2023 by Tati De La Cruz
Horrible customer service. Workers sound like they don’t even wanna be there and they always welcome you with an attitude. Every time I’ve came here I always have a bad experience.
