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January 2024 by Michelle Reyes Dabu
Megan assisted us during our initial visit to this branch, creating a genuinely welcoming atmosphere. Her fantastic smile, warm personality, and exceptional skills and knowledge in rental transactions contribute to an outstanding client experience. Keep up the great work, Megan. I would also like to commend Alex for ensuring nothing of mine was left when I returned the car, especially finding my Chanel sunglasses, which is essential here in Florida. Additionally, Giuseppe, the driver of the courtesy vehicle, safely dropped me off to get my new car. The overall experience at this branch was excellent. Thank you.
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January 2024 by Patrick B.
Update: once the manager came back from vacation he was able to rectify the discrepancy and they will cover the difference in the rental. Very prompt and professional service.
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January 2024 by Lynette Bell
Vehicle had a big scratch on the side. I have yet to receive my deposit from a rental Jan 10th I returned the same day.
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August 2023 by Speaker of this House
They’re just okay
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April 2023 by Colette Rabdau
These people work hard and are amazing.They accommodated a pick-up for me, same day. The car was fabulous. The man who helped me put up with my problems and was amazing the way he handled the transaction.
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April 2023 by Rory Mackay
Branch manager Mauricio always provides exceptional service in my exceptional situation of dealing with insurance based rentals after a car wreck incident I endured. Always amenable and very personable - he makes the ordeal a lot more bearable! Highly recommended.
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April 2023 by Chutney Mohler
Horrible! Go anywhere else. reservation was for 12 pm at 1 the car was still not available, after having issues with both customer service personnel inside, they refused to give the car even after running my card.
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April 2023 by Carla Randle
Worst location ever. I was told it would take days to handle one billing issue that the Manager handled incorrectly. Will never refer anyone here!It's been a month now and Enterprise has yet to resolve my issue. Such poor customer service. I hate to think that all other locations work the same.
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January 2023 by Connie Rooney
Top Notch. Very Professional Team of People. We have rented cars and trucks for 35 years from Enterprise Car Rental. This branch out shines them all with customer service and customer loyalty. It is a pleasure to do business with this branch location. Thank you.
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January 2023 by Scott Jensen
My experience at Enterprise was very pleasant. They were very friendly and efficient. Definitely a first class operation.
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January 2023 by Gilbert Highet
Do not rent from these guys. They let my car go while I was delayed by an hour and a half.
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June 2022 by Paul Ricko
Cory was great helped me get a vehicle asap. Followed up when I dropped car off. Great customer service. Thanks so much. Other West Palm Enterprises were awful.
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February 2022 by Giovanna Dominguez Timor
Harrison Fuster took care of us. A gentleman from a time gone by. Seamless service.
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February 2022 by Andrew Peters
Had an excellent experience at the enterprise on dixie highway in west palm beach. They got me and out of there in no time. When it was time to return the car, they gave me a ride home . I would like to compliment everybody who works there, with special mention to Harrison who gave me a ride back.
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January 2022 by Mook Smith
I spoke with a male over the phone and he advised me that it will take me only 5 minutes once I come. When I arrived I dealt with him and gave him my info. I went outside to check out which vehicle I want and when i returned his manager had taken over but still it only took 5 mins and I was in and out with no problem. Usually employees will give you a time frame just to get you there but he really told the truth and I would recommend anyone to go there for a rental even on your lunch you will not be disappointed. BTW I went on my lunch break and was able to get the rental, sign papers and grab lunch and made it back from lunch on time. It was 2 guys there on 1/25/22 around 11am, I can't remember there names but I'm sure they know they worked this day. Lol