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February 2024 by Bill Machan
taken care of properly
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February 2024 by Michelle Price
Top notch service. Ulysses and Charles represent your company at the highest levels of customer service. And, I have been a customer a long time and have never had any issues.
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January 2024 by Joann B
Super friendly knowledgeable service
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January 2024 by Lournicha Telfort
Awesome customer service
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January 2024 by Susan Smith
I was very pleased with my service from Firestone. The associates explained options to me regarding my oil change and were very nice.
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January 2024 by Anay Hernandez
Great swrvice . In and out . Darius was great
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January 2024 by Lynnette Colvin
They have your back! Darius & Charles were very helpful.
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January 2024 by Lyndon Clemons
Possibly the worst customer service experience in the state. The gentleman that attempted to assist me (KB) was ok. Made a mistake a lost my wheel lock for (Jag). I was the last customer of the evening..went back the next morning when I realized they didn't give it back. The guys in the morning ignored me and basically told me that I was lying..that lock was returned. We are talking $30 item. Tried to discuss and tell me about an interaction from the previous evening that they were not present for. I was a potential customer that will never use Firestone again. I went elsewhere and spent $800 for tires and other sevices.. Ownership should be ashamed!!!
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January 2024 by John Corey
Outstanding service and timely!
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January 2024 by Patrick Gonzalez
We use this location for the company I work for vehicles' repairs. They are not cheap and take longer than need be for repairs. The only reason I bring my work vehicle here is because my company has used them for years but the service has gone downhill. I had an employee lie directly to my face about my manager approving a repair(I was standing next to him when he did). I would not recommend this place to my friends or family.
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January 2024 by Alesha
I brought my car here because my tire pressure and maintenance light was on. When I left both lights were off. Not a week later both lights came back on and they were telling me I needed a brand new tire. I took my car to economy tire and all I needed was my tire plugged due to a nail in it. The maintenance light is still on and I am iffy on bringing it back to Firestone.
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January 2024 by Carol Robbin
Friendly, helpful staff; above-average service and advice.
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December 2023 by Josh
Had an appointment for 12 to have 2 tires replaced. Dropped car off and went back to work. Showed back up at 4:30 and my car was still in the same spot I left it untouched. Don’t go here.
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December 2023 by pisces3157
Very friendly and professional staff. Will definitely recommend and return in the future!
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November 2023 by Geovanni Poitier
not only did they give me the wrong time, when I called back he told me it’ll take an hour. I have to drop my car there at eight in the morning. I picked it up at 5:45pmand I understand I work in the automobile business. If you have a problem, you tell the customer, you don’t just left their car seat because bigger jobs came in.please do not go there, unless you speak with a manager