GeoArm, also known as GeoAlarm, offers no-contract alarm monitoring services starting at $8 a month and features the DIY self-installed GeoAlarm® wireless security system. They provide monitoring services across the United States, Canada, Puerto Rico, and select areas. Many customers have praised GeoArm for their professional and knowledgeable team, highlighting exceptional technical support during installations. One customer shared a positive experience with a technician who demonstrated impressive troubleshooting skills and patience while addressing concerns. However, some reviews pointed out issues with the company’s website, describing it as cumbersome and not user-friendly. Customers found it difficult to track orders and order history, which has been a long-standing problem. There were also complaints about difficulties in changing orders, resulting in frustration for some clients. Despite these challenges, GeoArm has received praise for their customer service, particularly from their technical support team. Overall, while many customers appreciate the reliability and quality of GeoArm's security systems, they also urge the company to improve their online services and order management processes for a better customer experience.
I’ve had GeoArm for a couple of years now. They are responsive and the service is great. I recently had the pleasure of working with Ralph, he was not only very kind but very knowledgeable. I appreciated his patience in walking me through my panel that is extremely tedious. Big shout out and thank you to Ralph!!
September 2024
I have had GEOARM monitoring for my business for several years. I love price but I remain a customer because of the amazing service I have always received. RALP is simply the best in the industry . . . hands down!!!!!. Efficient, prompt, curteous. You can not go wrong with this company.
May 2023
I have had monitoring services through GeoArm for probably 15 years or more. They're reasonably priced, reliable and generally very prompt in calling to check on me when my alarm has gone off. I highly recommend their services.
