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February 2024 by George Smigiel
The gun Smith Sid is a nice guy I brought in an agency arms Glock 34 to have new iron sights installed. After reviewing the pistol and the iron sights I wanted to have installed he quoted me a reasonable price and we agreed. After installing the new sights he came back with the pistol and showed me a crack in the slide. The crack is consistent with an overload of force from a grip typically used when installing the rear iron sites on the Glock.There are numerous discussion forums of this happening. He did not charge me for the work and has since offered to remedy the issue.
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November 2023 by Aidan M.
Took a private pistol shooting course with Mike or Matt (apologies as I forgot the name) and it was fantastic and very reasonably priced. When buying a firearm, they go over all the safety and mechanics of the gun to make sure you are comfortable and safe with your purchase. Actual firearms are priced a bit high in the store, but given the great service and attention to customers, it was well worth the price.
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July 2023 by Asterios Houtas
Sid was absolutely amazing! I came in with a weird reassembly situation of my Browning citori 725 and he not only reassembled it correctly, he showed me how to remedy the situation in the future... Top Notch Gun Smith!
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April 2023 by RON HOCHHAUSER
Sid the Gunsmith is known as "The Magic Man" when it comes to guns! Sid repaired my 12ga shotgun today in 10 minutes and showed me what I did wrong when I reassembled it so it wouldn't happen again! Thanks Sid!!
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March 2023 by Karen White
Sid not only left a written report on the work he did; he also explained everything that was done and why over the phone.The staff in the shop we also friendly and knowledgeable regarding future purchases.
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March 2023 by Erin R.
Cassidy (or cassandra) and a few other staff members were incredibly helpful and insightful, answered all of my questions. I did not come here to shoot but to get some legal questions answered about crossing state lines with guns, so I can't speak to the range or the instructors, but I wanted to counteract some of negative review I read; they're so bad I almost didn't go! But she was terrific, extremely friendly and helpful.
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February 2023 by Cindi W.
New to all this shooting stuff. Lee has been our fabulous instructor who has gone above and beyond in educating us about everything and anything. He has patiently answered all our questions and helped us navigate thru appropriate selections. We also attended their Saturday AM concealed carry course, that taught us all we needed to know in a day. The store is very clean and safe feeling, and Alex keeps a pleasant atmosphere for his customers. Large inventory but has high turnover in some items that are more popular. Great people to work with'
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March 2022 by Emilio Balart
the best in the art of gunsmithing and a super nice person
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May 2021 by Anthony M.
One of the best shops around ignore the rude reviews the I buy 100% of my firearms there and yes they are a very busy shop but if you have patience you will leave satisfied as per the over the phone prices I mean come on most shops won't give prices over the phones it's a policy they have to the people saying I live over an hour away so do most of us we still drive because the store is great and get prices in person sorry if your not patient enough this isn't bass pro shop it's a local shop with store policy and you don't make the rule suddenly disappear to the people saying the staff couldn't help them right away again stop freaking out they'll get to you the second they are done with a customer if there busy I go there and sometimes there's 5 or more people ahead of me and I wait till someone's free to help me with my purchases so when you go to fast food for example and there's 5 people ahead of you what do u do just walk straight to the front because you must be helped now and there's no other people that where hear prior to you get real they'll help you in the order that people got to the shop there's no exceptions to that rule it's basic manners
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March 2021 by Raymond P.
I haven't been here but I called to ask for a price on a Taurus G3C handgun and I was told they don't discuss prices over the phone. This is absurd and keep others from performing price comparisons. What do you buy that you don't like to consider prices?
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October 2020 by Jay C.
Rude and impatient staff. Not a fan of Russians selling guns to Americans. The range is terrible and dirty. There are PLENTY of fun stores/ranges, Gator guns is 10 blocks west and has a range and much better. USA defense is like 1 mile south on Forest hill blvd. Palm beach shooting center is 2 miles away south on 95 with a range. Do not give these bums your business.
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October 2020 by John Y.
Great stock of firearms and most ammo. Friendly helpful staff and outstanding customer service! Robert was especially helpful with Sig and ammo purchase. Will go back again!
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September 2020 by Jeanne G.
Took the Concealed Carry Course today with Joe. Awesome class. Joe was fantastic. So much important information. Thank you!
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August 2020 by Dania N.
Called about 2 weeks ago asking for Ammo pricing and was told he couldn't give us pricing. I explained we were far away from the store and previously purchased a Riffle and just needed to know if they had .223 Ammo. The person then said that "all the computers in their store were in use, which one could tell is was a lie and "we can't give you pricing you would have to come to the store to find out if we have the Ammo and what the price is." We again explained we didn't mind going to the store or calling back when the computers were available but that we were traveling 1 1/2 hours each way to get to the store and we didn't want to go all the way there without knowing at least a ballpark number and if they had the Ammo type. The employee then said the owner didn't want to give the information and that once we got to the store the owner would give us a great price. Total lack of customer service on such a simple request...Unfortunate experience considering I have spent a good amount of dollars a this place. If one can't receive the courtesy and consideration of a simple price or stock confirmation before making a 3 hour drive, then it is best to avoid this place.
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June 2020 by Kyle M.
I have spent thousands of dollars with these guys paying their inflated prices trying to support local business. For the second time in 2 weeks I walked out empty handed because the customer service is absolutely terrible. They are very busy, which is great, but the employees have no clue which customers to help next so they just take whoever is standing in front of them. After standing at the counter and being passed over twice today for customers who walked in well after I did I spoke up, and was looked at like I was being unreasonable. I hate to do it but I am headed home to order everything I need online. Hopefully Alex can figure this out because I am sure I am not the only person who's business he is losing because of this.
