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March 2024 by Marce San
Good people, good place
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March 2024 by Garrett Sohn
The service was fantastic. We had a challenging situation to drop off the car at a location that wasn’t scheduled. They handled it with ease and were extremely helpful.
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March 2024 by Michelle Nettesheim
Wonderful service and knowledgeable staff!! They went above and beyond to assist us with our rental car return. So grateful!
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March 2024 by Douglas Dooley
Great service answering questions over the phone about an ongoing rental. The Hertz national phone system is a black hole if you want to speak to an agent. The gentleman answering the phone at the Dixie Highway office was excellent in his knowledge and helpfulness in getting our rental squared away.
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January 2024 by John Martin
Very friendly and helpful staff..and when we got there they came thru with a less expensive car..good location and we will use them again..
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December 2023 by Joyce R
Excellent service and different types of vehicles are available that make it harder to return vehicle. I enjoyed Nissan SUV so much that I filled tank before returning it cause it was so much fun to drive it so I was able to just drive for fun on last day of rental.
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November 2023 by Penelope Miller
Had a great experience here - the team was efficient and friendly, and I will be renting here exclusively in the future
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November 2023 by Jeffrey Chait
There that I'll pick you up people. Drop my car off at the auto body shop waited over an hour and a half for them to come and get me. The car I had reserved hadn't been washed yet and it said it was going to be 20 minutes or so to wash it. I said to hell with that, I'll take it dirty. I think I would think twice about using them again. Disappointed.
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August 2023 by Jae alvarez
Everyone here is very helpful and professional. I always go here and never have any issues. I book online and my reservation is always ready.
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August 2023 by mozell leland
Great customer service! Very helpful letting me know airport shuttle does not drop off or pickup at this location.
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May 2023 by Jack Resmondo
Rented a clean Ford Edge from here for a week. The staff was courteous, helpful and had the SUV that met my needs.My car had been in the shop and Hertz arranged to have me taken to pick up my vehicle when it was repaired. The driver was a friendly bloke from Australia who navigated rush hour with ease.I would definitely rent from this location again.
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May 2023 by Home
The worst service you could ever imagine. No one works here. They say they open at 5am for drop offs been waiting for 30 minutes missing my flight
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April 2023 by Nicole Saglimbene
I lost something extremely sentimental in the glove box - of course, it was my fault that I left it behind and I called the location I returned the car to in Norwalk CT. They told me the car had been returned to Palm Beach International Airport. I called and called and got no answer so I called another location and they gave me a different phone number. I kept calling and finally got a hold of Trina. I explained the situation, what I had lost, all my claim numbers and she said let me find the car and look. She took the time and patience to listen, she understood how important the item was and she called me back 5 minutes later with the good news that she found it. Lost and Found was closed for the day so Trina ensured it would be locked away for the night. This was yesterday - early this morning I got a text from Michelle that she was matching my claim to the item. I don’t have the item yet, it will be mailed, but I cannot thank these two women enough for their patience and assistance. Thank you to Trina and Michelle!!
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March 2023 by E m
It's the difficult company policies and the "out of order phone" so when you call corporate they tell you to go to a location. We'll I went to west palm and they said since my husband rented the car he has to do it, but he can do it at another hertz. I ask him to go to a local hertz and he's told its a franchise so no they can't do anything. Just know Avis and budget are way easier to deal with and it cost you more to try and save a few bucks upfront. Hertz you get what you pay for.
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January 2023 by WTBY Chris
This review is for Corey not Hertz!Trying to rent a car can be be challenging enough especially with the shortage. The person who answers the phone named Corey at this location is ignorant not sure how he had a job. If your reading this hopefully you need to "rent" some customer service skills because you have none!!!
