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March 2025 by Rob Levinson
Terrible store. Many employees barely working. Waited 30 minutes to have a board cut only to be told the saw was out of order.
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February 2025 by ONE WIT DA BUBBLE
Response time ridiculous I stayed in lumber for about 10 minutes, begging and pleading for somebody to call somebody who works in lumber to help me come and cut three boards doesn’t make any sense. The place was clean. Parking was fine. Check out was good sitting there waiting all that time for that amount of time Boards cut then I had to start screaming to the top of my lungs saying that can I please get some help and lumber I asked five people who walked past me without a first phone without anything and somebody never showed up
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February 2025 by Sherri Trainor
Store is generally disorganized, parking is terrible, carts not returned or cleared from parking lot spaces.. restaurants in area cause severe congestion and parking issues… parking lot is dilapidated and needs renovation.
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January 2025 by Leon Sosa
JJ The head cashier took my item because it was ringing up $15 more at the register. I waited 20 minutes for her she never came back, I asked for a manager after 10 minutes and employee told me they were in the store but they were not answering phones. The staff has the matters of a goat. I went across the street to Lowe's and was out in 5 minutes at a better price. Lesson learned Go to Lowe's for now on. Very unprofessional people, JJ shame on you, you treat your customers terribly.
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January 2025 by Shawn D
A lot of stores are now caging up high theft items which makes it difficult for those who actually want to purchase them. Takes a while before you can get any help. But I do understand the need to lock them up. A lot of dishonest people in this crazy world.
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January 2025 by Alan Mentser
HAS EVERYTHING
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January 2025 by Mark Anthony Brennan
Parking is a nightmare thanks to chick fil a
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December 2024 by AG M
The parking lot is pitch dark
Put up some light poles
Too dark for pedestrians
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December 2024 by Brian Horowitz
Reserved a Rental Concrete Grinder a week in advance. Had to cancel reservation due to a scheduling issue so I called the store thinking it would be no big deal. So for 45 minutes I listened to the phone ring endlessly, only to be hung up on 4x! Beyond the worst customer service I’ve ever received from a retail store of any kind. Then when u r there, the place is filthy, cluttered aisles, and a staff filled store of nobody to help you except in paint where they are trapped behind a counter. Absolutely horrible unmanaged inmates running the asylum. Enter at your own risk. Where is the district Management? Regional Management? Corporate? Just wow.
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December 2024 by Christopher Beasley
This has to be the worst store in Palm Beach. Very difficult to get help. Customer service is slow and no sign of any management.
Save yourself the frustration and drive to the Lantana location.
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December 2024 by Tim Janiga
Ordered a rental truck for Black Friday pickups really needed a pickup a TV. Scheduled the reservation two days before Friday suddenly on Friday morning I got a message saying they canceled my reservation due to not having a truck available Why bother to make a reservation? Very disappointed with Home Depot in their service.
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November 2024 by H “Larry” A
What is happening with the Homedepot.com website. The Trucks rental page is not working and the associates can’t help me make a reservation. The site is not showing Trucks available even for the associate. However, she can see two trucks available and no upcoming rental reservations on the list.
Come in Home Depot, get your business together. This is very frustrating
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November 2024 by Edgar Duran
Called to see if they had a product the location. Was told no. I asked if they could check because I went to two other Home Depots and they did have the product.Asked if the could check and she hung up on me
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October 2024 by R G
They need to get more employees to help. They also need to have Tap and Pay! If you forget your credit card you're done. Wasted trip. I went there at 8am and there was no one at the garden section to help, only the cashier, I even so someone that walked out with a big drill and took off running, the cashier tried to stop him but because she was in the booth and no one else the guy successfully ran across the parking lot and the street 😱 it wouldn't have happened if they had employees at the garden section
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October 2024 by Laissez Faire
Straight downhill since 2021. They got employees playing loud ghetto rap music with cursing. No one knows anything anymore. The isles are full of stuff so can’t get around with a cart. A total mess.
