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October 2023 by Evon L.
Great dealership. No muss no fuss, professional staff. Excellent customer service! This is our second infiniti, shak made the process easy for us.
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September 2023 by Marcella Horbach
Our service rep, Brian Sturgess, was excellent, He gave a us a timeframe for when the work would be completed, and it was done when expected. He also followed up to easy if we needed any other service. A pleasure to deal with.
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September 2023 by Cindy Camera
Max was awesome to deal with and works hard to get you the best price! Highly recommend using him!Brian in service is also outstanding….. listens to your concerns and is fast at getting your car done.
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September 2023 by Annette M.
I just got a QX50 from Infiniti of the Palm Beaches. I have to give the credit to Max Hager for turning me into a new customer. He was very patient and went above and beyond to get me where I needed to be. Thanks Max!
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September 2023 by Ben R.
My wife and I went to Infinity used cars to trade in an older Lexus Rx350 and purchase a Toyota Highlander, however, the interior was the wrong color so as we were walking out, my salesman, Floyd Burwell, showed me a newer Rx350 than mine for about the same price as the Highlander we were looking at so we drove it and fell in love! Floyd had the patience of a Saint! My wife and I were back and forth over color, warranty, etc. but Floyd hung in there with us and presented several options. The car appears to be in perfect condition, mechanically checked out by the dealer, and I would definitely recommend this dealer to my family or anyone looking to purchase a new or used car. This is the 3rd vehicle I have purchased from Schumacher family. My daughter purchased a used Infinity QX60 from them a few years ago and had a great experience.
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August 2023 by Jennifer S
Brian is my Service Advisor. It was my first time at this dealership since moving from out of state. We needed an oil change as well as anything else needed on the car. I was happy to hear from Brian that my vehicle is in excellent shape. From start to finish, everything went smoothly and made a good impression on me. Brian and his team in the shop are awesome. I highly recommend them. We will be back for our next service!
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August 2023 by Lauren Andrade
Brian the service manager was absolutely amazing ! I myself was a car salesman at Nissan and never met a dealership worker who’s gotten things done quicker than him . My 2019 q60 needed two new turbos. I had different dealerships telling me I would have to go weeks without a car . Not only did he assure me it would take no time at all but he truly delivered . I received my car the very next day, turbos are a very intricate thing to fix . They even washed it up for me. The drive and execution of the mechanics and managers such are Brian are exactly why Infiniti is a luxury brand .( Me and my 1 yo daughter thank you! We can finally leave the house again)
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July 2023 by Paul C
Hands down one of the best car dealerships I've ever dealt with. From the purchase to the service, everything has been an awesome experience! They treat their customers right and its much appreciated!
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June 2023 by Daniela Skeen
10/10 RECOMMEND! The level of detail, care and attention that goes into this client experience for buying a car is astounding! Darrion was excellent, he was my sales representative. He took the time to listen to my concerns and also helped educate me on the different models - Infinity SUVs that I was interested in buying. Thank you infinity and Darrion for a wonderful experience!
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June 2023 by Laura Acosta
My service advisor Anthony Carroll is amazing! The place is clean. The waiting room is comfortable. The only bad thing I would say about this place is that they don’t always have a loaner ready for you. But in the past getting a loaner was no issue whatsoever, so this put a damper on my experience.
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June 2023 by Brett Cook
I came back to Schumacher where I had previously leased a vehicle, but went with a different car brand. From Volvo to Infiniti. Andre was very helpful in answering my questions, showing me some different Infiniti options as well as a test drive. He took the time to take my Volvo to the Volvo team to have it inspected and start the turn in process to lease the new Infiniti. His attention to detail and simple process made the whole experience enjoyable. I really appreciate everything Andre did and the Infiniti team helping him.
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June 2023 by Christy Strickland
We are returning customers and you can bet we will be back. Shakir Williams has helped us with our last 2 vehicle purchases and I can't say enough good things about him. He leaves no question left unanswered and makes you feel like you're the most important customer there. Top notch service!!
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June 2023 by Lin Karon
Shak is a great salesman & a good representative of Infiniti of the Palm Beaches. He’s very personable and extremely knowledgeable about the cars & all of their features. After we bought the car, he spent time showing me how everything worked & how to set/reset some things. Great experience & I rarely say that about a car dealership!
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May 2023 by Yolanda Mass
Very pleased with the customer service Anthony Carroll service advisor , provided me on my appointment to bring in my car that had a flat tire. He was very professional, friendly , and helpful. It makes a difference when something stressful as a flat tire happens to your car , and your service adviser offers good customer service !!
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May 2023 by Thenesha W
I’m always pleased at Infiniti but this visit was different. My new service advisor name was Anthony, and I wanted to share how amaze I was with his customer service. His hospitality and warm personality was GREAT. I didn't feel pressured about my car issues & he was very understanding and extremely knowledgeable. He acknowledged the fact he wanted to make sure myself and kids were comfortable. I felt as if a red carpet was pulled out for us… I appreciate that. I didn't feel so bad to spend that kind of money on my car. LOL ! Anywho, Anthony was the BEST service advisor who have ever looked at my car HANDS DOWN! Appreciate it very much.
