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November 2023 by Ramos Jean
Sendy was so helpful during my engagement ring process. First the moment I stepped in, she was assertive and began the process of making this experience seamless. Highly recommend coming to this location for a peaceful transaction and experience! ??
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November 2023 by STOGI-CIDE Bikes & Cigars
I had an extremely pleasant experience with Michelle and Sendy. They were very knowledgeable and made the buying process extremely smooth.
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November 2023 by John Bandela
Great service and selection. Sam was awesome, helping us find the perfect item.
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October 2023 by Nancy Reichert
“I recently had some pieces cleaned and repaired by the Jared workshop, and the experience was great. Patty and Sendy from the sales team were extremely helpful and friendly, and they made my experience so much better. They advised us on the right decision to have a family heirloom repaired and we were so happy with the end result!Jared system kept us informed in a timely manner and I can't wait to my next purchase!
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August 2023 by Lizette Perez
My husband and we're celebrating our 25th wedding anniversary. We wanted to create a new wedding ring using the diamonds of my original wedding and engagement ring. Sendy and Michelle from Palm Beach Lake Jared Vault were Fantastic. They took the time to hear what we wanted and Fernando the Jeweler made our vision come true . Thank you all for my beautiful classic ring. I look forward to working with you all again!L & R Perez
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July 2023 by Julie Lamour
Benjamin was very helpful and courteous. My ring looks brand new. I feel like getting married all over again.
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July 2023 by Cooper W.
Tyler was super helpful, went above and beyond with helping me size my watch.
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May 2023 by Ant B.
I've bought multiple pieces of jewelry from here and I always have an amazing experience. I look forward to seeing Sendy, Michelle, and Tyler every time! They treat me like family and always educate me on whatever I am interested in. The customer support is great and they treat you with respect; they are also very knowledgeable about jewelry generally speaking. Highly recommend and will buy some more jewelry soon from this location.
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May 2023 by Jason Rodriguez
Excellent experience every time regardless of who attends to me. From the moment you walk through the door you’re acknowledged and treated with the utmost respect. Always a pleasure doing business with this location.
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February 2023 by Suzanne Mozzi
Dropped off a 14k gold bracelet to have 2 links taken out, they take out 5, we send it back to fix the mistake, then they LOSE the bracelet. They called us in to pick it up and they had the correct removed links with a 10k gold bracelet that looks nothing like my bracelet, completely different links and it was completely beat up and a different size!! The jeweler searches for it and finds it days later. They send it to the store then turn around and try to say they sent the wrong one again! We go to look at it and it’s the right bracelet. I am disgusted with the jewelry Jared uses. That mistake should’ve never happened. I will be purchasing wedding bands soon and wanted to use Jared, but after this Jared has lost a customer. Never again will I trust these people. The jeweler should be fired, he is completely careless.
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June 2022 by Richard Lingman
Went in with my custom picture pendant of my mom to find a chain to go with it. one thing lead to another and one of the sales people dropped my pendant and damaged it. She didn't even ask to handle it, she just picked it up like she owned it, took it off of the protection pad and dropped it while erratically pulling out chains to try to sell me. what's worse is she didn't even apologize for dropping it. The picture pendant was brand new, 14K gold, VVS diamond and it cost me $2000 and they handled it like it was some cheap piece you buy on the corner in time square for $10. It's just very unprofessional, if that was one of their pieces that I dropped and damaged, i would have had to pay for it. its just a very unfortunate experience.
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April 2022 by Gwendolen Moore
Ok, so my experience with this store is quite lengthy. My first experience was due to Kay's not having what I needed.My first encounter was with a veryyyy high spirited young lady named Bella! Bella Bella Bella! She was by far the best jewelry consultant on this side of the Mason Dixie Line ???. Due to her and her professionalism, knowledge and ambition to please the/her customer, I have purchased numerous items as well as upgraded/dressed up my wedding ring during one of the diamond shows. And to be honest ALL because of Bella.I was at the mall recently and went into the store to inquire about a chain repair. After conversing with Tyra regarding my options to resolve the issue, she stated she couldn't find the warranty information in the system, which was very odd because the Jared store in Palm Beach Gardens pulled it up immediately. She proceeded to say, THAT'S WHY BELLA GOT FIRED, because of things like that! I had a long conversation with her regarding respect and unprofessionalism from that side of the counter and what it looks like from the customer's perspective. Some how she miraculously found the warranty in the system. I'm not sure what her angle was but I hope and pray that she didn't TARNISH Bella's name after that day.Well needless to say I will NEVER shop there again. I'm reallyyyy big on customer service and Tyra ruined it for me at this store!I'm not sure what happened to Bella and frankly it's none of my business, nor do I care because she was ALWAYS phenomenal and extremely professional and ALWAYS displayed fanatical customer service.AND FURTHER MOST OF THE POSITIVE COMMENTS/REVIEWS REFERENCE HER!!
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March 2022 by Franco C.
Jewelry Jared Vault, located in the Palm Beach Outlets, is ideal when looking for something for a special event or holiday gift. The store carries a pretty decent variety of jewelry from lower-end gemstone collections right up to diamond engagement rings and watches. I was looking for a birthday gift that did not bust the budget and was able to find what I thought would work and at a price I could afford. The salespeople working here were decent and I dd not feel any pressure to purchase or like I was being steered to something more expensive. In fact, the salesman even suggested something that cost less, which I thought was nice. I was able to accomplish the entire trip within 30 minutes and they were kind enough to even put my purchase in a nice bag with a bow. A decent experience and I would check them out again. Parking is available all over the place
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October 2021 by Sandy Suarez
Very knowledgeable and friendly employees. They don't make you feel pressured to buy or to go for the most expensive pieces. Tobías helped us decide on a beautiful anniversary gift. I would go back to buy jewelry from him.I would have liked to see more high end watches in their store collection.
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October 2021 by Luis Garcia
Amazing service at the palm beach lakes outlets by Bella the store manager ! She was a delight to deal with !
