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January 2026 by Hike Jan
The manager Rebecca is very unprofessional, and rude! Apparently she makes her own return policy that goes directly against Lululemon policy and standards. Corporate should have a talk with her.
Beyond unprofessional!!!
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January 2026 by Birgitta Veksler
The worst, most snobbish and belittling customer service I’ve met in the US…
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January 2026 by Amanda
Terrible customer service theWorst lulu , lemon , i've ever been to
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October 2025 by gerald jantzi
Great service.
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August 2025 by J P Lotzkar
It's a lulu in a great location in West Palm Beach. Check out the shoes, they're pretty awesome. The team members are outstanding!
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August 2025 by Andrew
love the clothes
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August 2025 by Sarah Gentry
The sales associates are super helpful and friendly!
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April 2025 by Johnny Stoned
Lululemon at CityPlace in West Palm Beach is such a refreshing shopping experience. The store itself is smaller than some of their other locations, but honestly, it doesn’t feel like anything is missing. The layout is super easy to navigate—everything is spaced out really well, so you don’t feel cramped while browsing. I loved how simple it was to check out the clothes without digging or feeling overwhelmed.
Trying things on was also a breeze. The fitting rooms were spotless and had that calming, minimalist vibe. No clutter, no weird lighting—just clean, functional, and comfortable. Big plus in my book.
What really stood out was the staff. They were never in-your-face or pushy, which I really appreciate. At the same time, if I needed help or had a question, someone was always nearby and happy to assist. That perfect balance of giving you space but being fully available.
Even though it’s a bit smaller, they had all the trending pieces I was hoping to find—plus a solid selection of accessories. It felt curated in the best way. I walked out with exactly what I wanted and felt great about the whole visit. Definitely a location I’ll come back to.
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April 2025 by Safdar Nizam
Great place
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March 2025 by Diocel Palenge
I went to the store to buy something. I wasn’t able to find my size, a lady helped me, she ordered my stuff online for another location so I can pick it up, but then that location is close. She told me it will be open until 9pm I got there 8pm and they are close. I made the effort to go to the store bc I needed it. And somehow they can’t do anything about it. Even put me in a long hold. I hate the fact that they will not put enough effort to resolve the issue. I’m not happy at all
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February 2025 by Andrew Orphanides
Great service nice friendly staff, great location
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January 2025 by Michaell Orlando Ferreira Hidalgo
Thanks Molly for your excellent service and the exchange on the shoes.
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November 2024 by Benjamin Jeffcoat
Nice facility, also a nice staff while purchasing. But when I came to return an Item I was treated like a burden, as if I was stealing from the company or something when some stitches came loose on my pants. Not sure of the guys name but I'll probably stick to the Boca location for now on. I've had nicer experiences their so far
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September 2024 by Bryce Boyd
I live in Missouri and was trying to get ahold of a store that had an item in stock. Steve was the only location to return my call. He couldn’t accommodate me with my request due to what I was asking wasn’t available in any stores but I was just grateful someone even called me
back to check in and apologise he couldn’t help. He was the only employee across 8+ locations I called who actually served their role in “customer service.” Thanks Steve.
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September 2024 by Jaime Urdaneta
It is a sports clothing store with great quality in its products.
