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April 2024 by Lexis Andrews
Now this one I like.. went in to return actually just exchange for the correct size bc that was my only issue.. cashier was polite n allowed me to get my size.. shopping at this store is usually pleasant n fun… now the fit I want to wear gonna be bomb af
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February 2024 by thebosseswife
Big selection good prices
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January 2024 by Tanisha Burrell
If you check my account and see how much I spend at this place and I bring back one item that I never ever did from I am shopping here and it's just for a simple bigger size and the manager tell me straight final sale and I still spend 80add dollars at the same time. Very poor service at the military location in west palm beach in Florida. I leave the item I hope it fit them
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November 2023 by Annie Paul
Customer service is very delinquent and horrible. I asked for help from two different employees and they both just ignored me. I did end up buying $100 worth of clothing but this will be my last time going there due to rude staff and false advertising. Had clothing on mannequins and none available to purchase.
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October 2023 by Liza L.
I also have a STORE CREDIT and the very rude store manager, Albania, is insisting that it is not useable, as it is over a year old. NO WHERE in the long list of STORE RULES, which are posted right at the register, does it state that store credit is valid for only 1 year. I asked for the district managers number and the Albania said she is on vacation. I asked for her office number and she said she does NOT have an office. Albania would also not give a discount on a top and pant set that had makeup smeared all over it, I was willing to buy and take the chance it would come off with washing. I worked as a manager in JC Penney for years. I would be fired if I treated a customer the way this manager does.
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July 2023 by I love cornstarch
1 cashier all other associates just looking at the line 2:43 pm smh dressing rooms are filthy spoke with manager it was out of her control she was in the back cashier did not notify until a few customers asked I previously asked for assistance fitting room assistance was standing at cashier and said it was nobody else to assist however cashier was friendly!
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July 2023 by Iris Gonzalez
Store is big and well kept. But now they removed a good security company to replace with loss prevention. Not feeling secure now when I visit. Will cut back in visiting the store. Be safe every one.
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May 2023 by Xx Xx
This store has to work on its management. Every time I come in there’s a line of 10+ people with ONE person on the register. I just watched 3 other employees come up to the desk talking to the ONE cashier, then walked away without assisting with the line.
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February 2023 by Margoth Duque
My granddaughter loves shopping here. Great prices, and if she loves it, I love it too. Hood prices and lots of trendy clothes to choose from.
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November 2022 by Sarah R.
Over a year ago i received store credit for $18.18. I live about 30 minutes from Madrag so I called to see if my store credit expires because no where on the receipt does it say "store credit expires after one year" I'm just confused as-to how they can tell me "oh youre $18.18 store credit is no longer good because it expires after one year" but how can I know it expires after one year when it doesnt state that on the receipt -they could just be making this up. It should be printed on the receipt like they do at platos closet-at platos its very clear that your store credit expires after one year, at madrag not at all clear. Anyway i was very unhappy with the manager who continued to interupt and talk over me as I was politely trying to explain my problem, she then puts me on "hold" and I can hear her talking to somebody else saying "shes annoying, shes annoying" Which is highly unprofessional and shouldn't go overlooked. I just would like to use my $18.18 store credit that no where on my receipt does it say it expires after one year. Please contact me Via email to fix this-
[email protected]
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November 2022 by Alina Perez
It’s a store where you’re going to find what you are looking for..dresses,fashionable shoes ,clothes,shoes,set accessories,I love it
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November 2022 by Vanessa Robaina
First time in the west palm beach store. It's huge!! Very clean nice clothe will definitely recommend. And they now have security officers for safety. Peoole please stop stealing!! Get a real job. ! But nice store will recommend.
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October 2022 by Jose Arenas
It's incredible what I can find in Madrag, this place is perfect, in other stores I don't find so much variety of current fashion, I don't understand why every week it surprises me more than good... I don't want a better one.
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October 2022 by Ayotal Radnud
The store is always stocked, plenty variety discounted items are not what they display. The manager always got an attitude. (Slim black American) disgusting!!!!!!!
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July 2022 by Valentine's Way
Staff is super friendly and helpful, and they always have tons of new, fun, trendy styles.