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April 2024 by Susan Hart
Great Pepsi and staff are friendly
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April 2024 by Isabela Vazquez
They are not professionals. They never answer phones and forward calls. They have my mother. I'm not a criminal so they don't answer me, they're not even professionals. I forwarded calls. I want to know about my mother in life. I love my mother and I have never hurt her. Just don't leave me threats for my two brothers or sign an inheritance repudiation for them. That's why they deny it to me. But if I give them the signature then yes. Poor mommy, they took everything she had from her and deceived her. I ended up in that asylum. When all she had was that she was suffering from the loss of my dad. I need the manager of the place to answer the phones. I'm not a criminal and you sometimes give me a global background if you want.
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April 2024 by Susan Thompson
Bathroom floors always really wet.No place to wash your hands except if you use the handicap toilet . Floor always dirty..Food is never fresh unless you were to order minus an item. To use bathroom you need to ask them to unlock the door, never was till they did a remodel. Service is the worse.
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April 2024 by Palm Beach Digital Services, LLC
They keep getting my order wrong.
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April 2024 by Luis Reyes
You know is always good. No complaints.
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April 2024 by ThristanGamer “Th007ssg”
Love the place. Love the food. My only comoplain would be the atmosphere as it usually is dirty. It makes me want to take my food to go instead if eating right in the place. There should be a custodian or something to clean the areas when someone eats in here.
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April 2024 by Austin Gridley Pickleball
Only items 1-5 at 11:28pm wtheck.
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April 2024 by vitari
The fries were fresh and hot. That's a big deal too me.
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April 2024 by Alyssa Pate
Whoever’s making DoorDashes felt like working tonight!!! Fries were actually salted to perfection, food was hot, Diet Coke was crisp and so many sauces included THANK YOUUU!!! Great job!
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April 2024 by Kamika
I only ordered a caramel frappe and it was so bad literally had no flavor. I had them remake it and it was still bad ? the manager was friendly but won't be back to this location for a frappe
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March 2024 by Carlos Escobar
Ok service
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March 2024 by Michael Nardo
Rude with an
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March 2024 by Javier Hernandez
Very clean and attending. Food we ordered was correct and bathrooms were clean. I was surprised how fast we got our food. Thank you West Palm Beach McDonald's on Jog road.
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March 2024 by Felicia Beaux
Went through with my son today to order a quick snack of 2 small fries and a small soda. I ordered them through the driver speaker, correctly. Then paid for the order, not knowing my order wasn't charged properly. By the time I got to the second window, instead of the manager clarifying what I ordered prior to taking my card, she charged for 1 small fry and 1 small coke. Not once did anyone ask to clarify from the time I gave my order. Neither did I get a receipt for the order. However, the manager didn't give my card back, and held on to it. Another employee gave our food while also informing me that they only charged for 1 fry. I asked why they did that, and she ignored me. I then had to get her attention to get my card back; in which she had an attitude about it making me repeat myself. After I got it, I saw the manager and asked to pay for the other fry I ordered. The manager then stood there and told me to go back around to make the order again, because she didn't have a way to charge my card. I had to repeat the events that just took place, where she charged my card for the order I had, so she could make a charge. But her reason as to why she couldn't do it "again" was because she'd have to "walk all the way around to where the card charger was" and she couldn't do that....??? The line was empty besides one car (that I could see) behind me....literally not busy. I'd have more understanding that mistakes happen and they were busy because they do happen in life...but not in this situation. The manager just simply didn't want to do her job. I explained to her I wasn't going out of my way and use more of my time to remake an order I had already done correctly when they failed to do their job. She told me I had to go back through the line or come in to make the order. I explained I wasn't going out of my way for reasons they didn't do their job. Not to mention - she failed to give me my card back efficiently...I would've left it had I not remembered or insisted to get it back! This manager looked at me as if I was being rude for expecting her to do her job and hold herself/employees accountable. That's definitely asking too much for this industry and area! Fries were under cooked with only half a bag filled. The soda was fine though...For the soda - they get one star (sarcasm). Customer service is horrible at any of Ricky Wades locations and it proves time and time again. Low standards and garbage service/attitudes at his McDonalds. AND, if I'm a Karen - pretend I care, 'cuz I don't. People wanna get paid for not doing their job around here...and those who do their job are seen as "over achievers or perfectionists". The value of good employment and customer service is lost and replaced by ghetto standards!
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March 2024 by Matt Hoch
This location is so unorganized. Drive thru takes forever to just take your order. They only serve like 6 sandwiches at night, even though they have everything to make the basic sandwiches. Wish this wasn't the only mcdonalds in the area open late, guess I'll have to go to wendy's from now