Michaels is a popular craft store that offers a wide range of supplies for creative projects. Customers can find art supplies, fabric, canvases, yarn, knitting and crochet items, frames, floral materials, scrapbook supplies, beads, jewelry kits, and craft machines like Cricuts. The store is known for having everything needed to create anything, making it a go-to place for artists and hobbyists alike. The staff at Michaels is generally friendly, helpful, and knowledgeable. Customers appreciate their assistance in finding specific items and solutions for their projects. One employee, in particular, was praised for her patience and expertise, helping a customer with a mural project and offering valuable advice without trying to upsell. Many mention that the store is well-organized and clean, with helpful staff guiding them to the right sections. Michaels also makes party planning easy, offering balloons, decorations, gift packaging, favors, tableware, and seasonal decor all in one place. The store's use of self-checkout machines has been noted as a bit new but manageable with patience, and staff members are supportive during the process. Additionally, Michaels provides custom framing services, which are appreciated despite minor issues with their database system. Overall, Michaels is seen as a helpful, creative, and convenient place for crafting needs, with attentive staff and a wide selection of supplies.
