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March 2023 by Michael Stevens
A great place with wonderful products and customer service. Everyone I deal with is professional and polite. I would be remiss if I didn’t mention Judy. She’s always polite and acts quickly to solve any problem. She’s an asset to new image labs
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January 2022 by JR Hair
I've been a customer of New Image for more than 15 years. I consider my sales rep. Arnie more of a partner in business than a sales rep, as he helps me grow the business with his experience and knowledge of the Hair Replacement industry. My business, John Rutter Hair Solutions, has seen tremendous growth with the help of New Image and Arnie.
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January 2022 by Natasha Achterberg
We've been working with New Image for over 20 years and over the past year our representative Arnie has been very helpful in navigating us through all the slow downs in production that have been experienced due to the corona virus.
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November 2021 by Emily Gutierrez
Arnie does a wonderful job as my representative. He's very prompt and attentive! NI is a great company to work with.
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September 2021 by Advantage Hair Apollo
We have been using this company for 30 years. They are dependable and there hair systems are superior to other companies. Arnie is my sales rep. and he has always been there for us and we appreciate him. We also appreciate Jonathan who will step in when needed. Again thank you Jonathan for being there for us. I also have to give a shout out to Debbie for all her great work during covid and working with us to locate systems.You guys are PHENOMINAL.Advantage hair/Apollo
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September 2021 by Dean Gougoulias
35 plus years dealing with New Image always satisfied. Customer service with Debbie Metz is a plus during this pandemic supplying us with hair and knowledge.Thank you New ImageImages IV Canada
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August 2021 by laura pandolfino
Arnie has been absolutely wonderful. Of all the companies I deal with, he has always been the most professional and friendliest! I would definitely recommend.Laura P.
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June 2021 by R K
I’ve used their product for over 20 years on myself and my clients. The customer service is top notch and their staff is very knowledgeable of all things hair replacement. This past year has been really hard on us retailers and their staff has gone above and beyond to help me navigate through this world wide hair shortage. Thank you New Image!
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April 2021 by Tess Cameron
Such a great company to work with! Arnie, Debbie and Karen are all so professional and friendly. I call Arnie on a daily basis and he never makes me feel like I’m driving him crazy, even when I know I must be! I can’t say enough about the great job they all do.
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March 2021 by Jessica Turner
They have great customer service. Arnie is my rep and he's the best. He's the only rep that I have out of the big 3 to let me know they have hair, which has been a huge help during the pandemic!
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February 2021 by Kristen Anderson
We own a hair replacement studio and have worked with New Image Labs for over 20 years. The product is far superior to other manufacturers in quality and technology. The staff has always gone above and beyond to take care our needs we consider them more like family.
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February 2021 by douglas haddad
We've been doing business with New Image Labs for roughly 50 years. I must say that is has been a pleasure to deal with them. Our primary contact for sales and updates on custom systems is Arnie Friedman, who is not only a true gentleman, but as a professional in every sense of the word. I cant recommend New Image nearly enough. If your in the hair replacement business you should be doing business with New Image Labs.
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February 2021 by Jeremy Zimmerman
New Image Labs is one of the best hair replacement providers around. We have worked with them for over 25 years. During the last, year throughout the pandemic, Debbie has worked hard to provide us with the hair we have needed.
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September 2019 by Bryan Dean
Really poor customer service, they apparently can’t email requested information. Can’t leave any information via voicemail or share requested information via email. If you don’t have the time to talk with them on their time then you’re S O L. Really sad as I was looking forward to experiencing their education. Looks like I’ll be attending the education offered by one of their many competitors.
