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October 2022 by K Ann H.
Checked in online per their text instructions as I walked into the building and immediately got called back as soon as I got into the suite. Quick & efficient! Laura was taking care of me & I had actually passed out. She was so caring, kind & patient. She went above and beyond to make sure I was taken care of and returned to normal before leaving. definitely suggest Quest keeps snacks on hand for people!!! Laura gave me a piece of candy she had for herself
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September 2022 by Melanie C.
the lady that was in charge of doing my glucose test for me was so rude and unprofessional. she asked if i had ever done the test before and i said no. she went and handed me a drink with no instructions, i know a little bit about the test so i asked her some questions and she seemed annoyed to be answering them. her answers were short and with attitude. she's lucky i didn't get her name and that i couldn't see her name tag if she even had one. all i know is she has light brown braids, after i drank what she gave me she told me that in a hour she would take my blood work and told me i could wait in the waiting room or my car but that if i did leave i just needed to be back by the specific time she gave me. i never left the office. i was finally seen 15 minutes after that scheduled time, when i got back to her office she asked me if i left and i said no i waited in the lobby and she proceeded to ask why i didn't come in, and i told her 1. no one came out to get me and 2. when i did actually try to open the door and speak to someone it was locked. she said that she explained to me that she said i would have to knock and wait for someone to open the door because they're just soooo busy back there. it wasn't busy, and she never gave me those instructions or else i would of done that. the whole thing was uncomfortable and awkward because of her nasty attitude.
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August 2022 by Shannon A.
Fast checkin, short wait, quick efficient service. Laura was incredibly patient & kind with my 88 yo mom. Not busy. Good parking. Can't say enough good things about Laura & this location!
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June 2022 by Ana G.
I'm not sure if the people that work here just hang out in the back, but I sat waiting to be called and noticed that the other people were also here just sitting as well. I finally saw one person come out from the back and leave and a few minutes later they called someone. Are you guys short manned?? It's quite ridiculous how long it takes to call in 1 person.... 1 person at a time!
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November 2021 by Misty S.
Worst company ever. Appointments mean nothing. They use an online system to check in but when the system texted me to tell me to come in, the woman was so rude and told me that she didn't tell me to come in and would provide no assistance.
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February 2021 by Barbara G.
This location only had 1 person. Signed in at 10:02 and isn't now 12:25 pm and it's says 38 minutes. Horrible service
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December 2020 by Astrid R.
All the bad reviews here are accurate and not exaggerating. DO NOT BOOK WITH THIS LOCATION. If I can give 0 stars to this place I would. The staff is absolutely terrible and beyond RUDE. First of all the front door was opened, it smelled like pure bleach inside the waiting area and their kiosk was disgustingly dirty with many finger prints and to add to it NO HAND SANITIZER. The front the desk staff just sits around and gossips no matter if patients are there. I had a 1:30pm appt for blood work and the staff pronounced my name and made comments about my name stating that it sounds like a "rat" name. I then got up and approach the window and asked the staff of there was something wrong or if they called my name and they responded with disrespectful attitude as I told them that I was leaving and was not going to get my blood drawn out by them, then, they started yelling at me telling me to "get the f****" out and to "f*****" leave. They continued to yell as I walked out. I noticed in the reviews that the superior is one of them that talks down on their patients so at this point I doubt that they would do something about it.
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December 2020 by Gillian S.
My 3 yo has to get a lot of labs done. I found this quest about 6 months ago and love them!!! They always are able to stick her and get blood. They are super patient with her and that makes me feel very supported. She is 3 so it's hard on her but they make it easy and make this mom feel very comfortable. We don't wait long and have the option to walk the campus outside and wait for a text to come back. This is my spot and I will always go here.
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August 2019 by Ashley R.
I went to THREE locations to get drug testing and each one sent me to the wrong location. Each location said "we don't do that anymore" but it is listed nowhere on their website that this is the case. When I finally was given this address and told to tell the attendant that I was sent here by the other location and they would complete the drug test for me(even though I was now 5 minutes after the drug testing period ended for the day). After legitimately driving around for an hour and 45 minutes the lady said "I don't know who told you to come here I'm not doing that" with the rudest tone in front of the entire waiting room. I asked her "should I come back another time?" And she just scoffed and stormed into the back room with a new patient. Ridiculous.
