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November 2023 by Ranju Bajracharya
My experience of buying my first car in Palm Beach Toyota was amazing. Mr. Selim was exceptionally helpful. He went above and beyond to find the car I was looking for. He was very informative and made it possible to get my car and finance on the same day within couple of hours. I bought used Rav4 with least mileage in a great price.? It was a wonderful car buying experince with no hassle. I definately recommend this place and also ask Mr. Selim for assistance. ?
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November 2023 by Antonia Blocher
I live all the way in Fort Lauderdale and insist on coming here for any car services I have, I always receive excellent service coming here. Everyone is very nice and helpful but especially Claudius. He is the best salesman you can have. He does his best to get you what you want and at a decent price! Definitely recommend coming here.
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November 2023 by Galean S.
I took my car in for service and ended up having to get coils to the spark plugs replaced. Two days later I had to take it back for problems I initially took it in for.The service manager was kind and listened carefully to me about my concern.Customer service is important and I got a chance to experience excellence during this visit.
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October 2023 by Kaisha Ramirez
We decided to give it a second chance. A few months back we were shopping around and the sales person treated us like we were not worth his time. However when we decided to come back we were expecting the same but it was the opposite, since we crossed those door Ralph treated us with respect and lots of patience answering all our questions. He went above and beyond to meet our expectations. And trust me it was a lot ? and he responded all of them. Once the negotiation got “interesting” if you know what I mean; he brought the big boss Richie and he was super energetic and super nice and knowledgeable as well. What an amazing team and the overall process went quite quickly and smooth. We will definitely recommend this place to everyone we know but ask for Ralph and Richie. ? To both of you thank you and A+ for the amazing and professional service you provided to us.
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October 2023 by Carlos R. Martinez
We had a very good experience with this dealership. Since the moment we reach out for information, Nick was very responsive and provided quotes for every potential option on their inventory. Later during the negotiation/purchasing process (thanks to Diego and the team) everything went smooth. They were reasonable at every turn to see the deal through. We are very pleased with the experience.
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October 2023 by corazan ennis
I just want to give a shout out to Mr. Uton Brooks at Palm Beach Toyota. He was very transparent and honest throughout the whole process of buying this car. I originally wanted the RAV 4 XLE premium but I changed my mind at the last minute because I drive over 100 miles daily for work. Mr. Uton was able to secure a hybrid for me and I got it within a one week time frame. I got the exact color I wanted. Thank you Mr. Uton for your hard work. He went above and beyond to help me out. I look forward to buying a few more vehicles from you.
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October 2023 by Andrew A Juncosa
Palm Beach Toyota in my opinion is the BEST Toyota Dealership in Palm Beach County. I recently leased my second lease with them. I got the best deal from them after checking out 441 Toyota which I seriously and strongly recommend STAYING AWAY FROM.I won’t go into details other than to say the experience was a total disaster.Palm Beach Toyota Sales and Service Departments are full of Top Notch Professional’s who will go out of their way to please the customer. If you ever need to Purchase or Lease a Toyota, I Strongly Suggest you deal with Martin Palmer.Mr. Palmer will absolutely go out of his way to deliver a good deal and make sure you leave the dealership completely satisfied. This is what happened to me.On a Scale of 1-10, I give Mr. Palmer a high 20. Palm Beach Toyota is extremely lucky to have him on their staff.In closing, I feel comfortable in saying you too will be glad to negotiate your Toyota Purchase or Lease with him !!!!!Thank you Mr. Palmer
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October 2023 by Yoelvis Busey
Never bought a car here every time I tried in the past I failed. This time I got the best guy Uton he was really nice and fair we made a deal in less than two hours. The financial guy Ed was really nice guy too. My best car buying experience ever!
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October 2023 by Hugues J.
I have had two encounters with DANIEL DAVILA from the service department and both were terrible! I usually go to Palm Beach Toyota on Sunday mornings for maintenance work without an appointment (walk-in). I never had a problem and always received great service. However, not with DANIEL DAVILA. Last year 2022, on my first encounter with him, he refused to take my car for service, stating that I needed and appt. I told him I don't have a problem with leaving the car and coming back if he could arrange for transportation service like Palm Beach Toyota normally does. Again, DANIEL DAVILA refused, stating that Palm Beach Toyota did not provide transportation on Sundays. This I knew was a bold face lie because I have been given this courtesy in the past, on Sunday, by other service advisors. When I insisted, DANIEL DAVILA threatening to call the police to remove me from the premises. As a loyal Palm Beach Toyota customer since 2016, who has purchased 4 cars AND referred family and friends, I felt insulted and not to mentioned angry at the treatment I was receiving. I left and came back another day to speak to the general manager about the disgusting treatment I received. The service manager at the time (I do not recall his name) assured me he would handle the situation, not before apologizing profusely. He even threw In a coupon for a free oil change for good measure. I obliged, trusting that he would handle everything because I have never had a negative experience at Palm Beach Toyota. Now, fast forward to Sunday, October 1st, 2023, and DANIEL DAVILA is the same nasty, discourteous, disrespectful, unprofessional service advisor. He refused to take my car for service even though I arrived at 9 am and denied me transportation. I again left without service. He even had the unmitigated gall to tell me not to express my frustration to another service staff who approached me to assist. Where does he get the right to tell me who to speak or not speak to ?! If I could give zero stars, I would. DANIEL DAVILA is a poor representation of the service dept and of Palm Beach Toyota in general. He would be the sole reason I stop doing business with this company. P.S. I returned to get my car serviced this past Sunday, October 8th at 9 am and received great, professional service from another service advisor, Miguel Brito. Mr. Brito even offered courtesy transportation if I could not wait.
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September 2023 by M M.
They assure you the credit will be pulled once and when I got a my credit report it was hit TWICE, called them and a David responded "it is this way, maybe Is not the way you like it" (after they promised only one pull). This is not my first brand new car, but first Toyota. Besides this, after I got my brand new car less than a month (not even make the first payment yet) it broke and let me in the middle of the street. Keep AWAY FROM THIS DEALER.
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September 2023 by Jason Weber
I had a great experience here for the second time. I leased my new tundra in 2020. Now was the time to buy out that lease. I dealt with Alexis and the whole thing went very smoothly. No surprises and I got exactly what I needed. Highly recommend.
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September 2023 by Michelle AKA Shelly Lopez Reyes
On Wednesday I had the worst experience here. My appointment was at 12:00, my service advisor didn’t attend to me until 12:20. When I arrived, he was finishing up another transaction and told me he would be with me in a moment so I waited at his station. Therefore, I was next. A man came after me and was waiting behind me. Fillipe stopped everything he was doing and asked this man how he can help him. He ended up scheduling an appointment for the man behind me. So he attended to this man before helping me (I arrived first), then returned to his original customer, then finally helped me.On top of that, he said the wait for me would be about 45 minutes tops which is perfectly fine. Except I ended up waiting over 2 hours. This is not the first time I’ve had a problem with the service at this Toyota location.
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September 2023 by martin kaplan
Found perfect match for me. Used Corolla 25k miles. Excellent service by Schneider Joubert and staff. Total time at dealer 3 hours...drive away.
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August 2023 by Amanda Souto
Alexis was amazing from start to finish, on my first day of visit we worked on three quotes and on the second day I went back, bought my car and picked it up on the same day, all of this super easy and safe! When we go to buy a car, we often feel insecure about unnecessary fees, lies and scams, Alexis went over with me on all the details, making sure I had no doubts, my experience was wonderful, #1 customer service. I felt respected as a customer, I really appreciate it!! ⭐️⭐️⭐️⭐️⭐️
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August 2023 by Mandy Pelletier
Alexis was so helpful and kind during my car buying process. He went above and beyond to find the car that I was looking for. He followed up and checked in consistently over the course of a week. I never felt pushed or lied to. He was very knowledgeable which helped answer important key questions on the spot. I am so happy with my car and the service I got at Palm Beach Toyota. If you’re looking for a car, come here and go to Alexis!
