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April 2023 by Gail D.
Seems understaffed....extremely long wait time. Very off putting! Owners- please upgrade this location.The care is very good, once you're seen.
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March 2023 by Karen W.
This is what happened to my son from treatment, or lack of treatment at this facility. They've had my review and pictures removed from google so I will post here. I've made multiple calls, emails and sent a letter with photos to risk management. The letter was signed for on February 10. No response to the letter, follow up emails or calls. This started as a simple infection. His finger was probed and he was given no antibiotics or discharge instructions. He ended up in another urgent care, an ER and then with an orthopedic surgeon and 3 procedures. Think carefully before you visit this facility. As the photos show, you will end up worse than when you went in. Don't expect a response. This morning I was told they have no risk management or compliance department. No one takes responsibility and there is no accountability here. This is NOT health care!
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January 2023 by Jade R.
I came here because my 6 year old son was complaining about the roof of his mouth and had a fever of 101... so we walk in and I see they have a sign about masks, so I ask the lady of front if they have extra. She lies to me and says no so I had to take my sick child back to the car and see if I had any old mask in the car. I find a new one for home and a old for me and head back inside. Later on a man comes in without a mask and the same lady in the front passes him a mask and continues to check him in. She was about to turn us away because we didn't have a mask and the whole time she had some in the draw next to her. I will get her name and update later. I WILL NOT BE BACK.
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November 2022 by Anthony C.
I had to go to MD NOW due to Hacking/Coughing and Congestion. The Nurse Practitioner Dianne was so caring, kind, and listened to me. I would recommend them, especially on a weekend when your regular doctor is not available. They made me feel like I mattered.
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August 2022 by Mohammad U.
I had very good experience here. Start with reception desk, Registration was fast paced, easy and quickly.Receptionist greeted and easy to talk.Next most important part, My Doctor was very helpful professional and showed empathy to my kids.I and my family are grateful to this urgent care.
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June 2022 by Elijah Whitney
Do not come here, unless you want to spend your entire day here. It's hot, and disgusting, and everyone is mixed together.
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June 2022 by Matthew Grimm
Terrible service. Waiting over 4 hours. There is no separate area for people with covid symptoms. Everyone is coughing. They say 45 minutes. Then after 3 hours they tell you there's only 1 doctor. There are very sick elderly people here and no one cares. The only thing they do is take your money. I asked to get my money back and they denied it!!Disgusting
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May 2022 by Bridget Jones
This place is disgusting! They told us 45 minute wait, we've been here 4 hours and they refuse to give our money back!! There is no separate area for covid symptom patients, yet they have a giant empty room !! Don't ever go here!!! All they want is your money!
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April 2022 by Nicole C.
Front desk is prejudiced, I walked in and was refused service due to how I look. Front desk lady shoo'ed me out and told me that my concern over my hair falling out and stomach issues "weren't urgent enough to be seen" and that I "needed to leave" . Went to another urgent care in Jupiter to have my issue figured out by other professionals. Is this how your staff treats people? How vile. Avoid this place at all costs.
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December 2021 by Norma C.
I went to Md Now to get a PCR Covid test. I waited 2 1/2 hours to get the test. I was told I would get results in 48 hours. now over 72 hours no results. Called customer service on hold 30 minutes person who talked to me said I needed to call the lab that processes the test they only take the test not responsible for processing and giving results. She stated due to current high numbers of Covid cases test could take up to 72 hours which I was already past. Mentioned they might want to change the ad that listened to at least 10 times stating 48 hours or less for result. i Called the lab on Saturday January 1, they were closed. Test results that take well over 3 days and maybe up to 5 days to get are not very useful. Who is going to quarantine that long without even knowing if their results are postive. I suggest if they cannot get results back in a timely manner they should stop doing the test until they are caught up. It seems it was a waist of time and money
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October 2021 by Kelly Cronin
My husband woke up today with a greatly swollen lip out of nowhere. We went to urgent care and were immediately seen by Dr. El-Daghar here. She was very warm and friendly and put us both at ease. She knew quickly that an allergic reaction to a heart medication he’s taken for nearly two years was the cause.After confirming with his cardio doctor that he should no longer be taking this medication (again, one that he’s taken daily for two years post open heart surgery), Dr. El-Daghar prescribed him a steroid and another medication to counteract the allergic reaction. He is since doing great.We cannot thank Dr. El-Daghar enough and if you need to go to Urgent Care, you will be in amazing hands and incredibly well taken care of by her. Her quick and confident diagnosis prevented what we feel could have turned into something incredibly serious had we just assumed it was nothing.Thank you Dr. El-Daghar!
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October 2021 by Nicole G.
I went in yesterday feeling like my head would explode....I know along with coughing it had to be sinus related. Nicole at the front desk gave me a smile as she acknowledged me but stated she was on a call. After she was done she apologized and proceeded to get me checked in. It was one other person sitting waiting. My waiting wasn't long and the Medical Assistant came to get me. Had a great conversation with her as she got my vitals and what I was experiencing. She got me to the other room where PA Zena came in and she was very friendly and energetic. After quick Covid test and explained I had a sinus infection. Prescribed me antibiotics and was happy to send it wherever was more preferable for me. I had a really good experience although I felt awful.
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July 2021 by Sasha G.
Everyone was very nice and helpful. From the front desk staff, the nurse, and the doctor. Genuinely seemed concerned , and were caring. I was in and out in a good amount of time.
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June 2021 by Alex N.
Horrible experience I called ahead of time to verify for a Covid-19 testing and was told do a check in. When I got there I specifically advised the Manager Emma that I just wanted to have a testing done and not to see a doctor in which she reassure me that no doctor would be needed. After 45 minutes I get called only to explain to me in the back that a doctor would have to see and I asked why and they told me is there policy. When I spokes to Emma she said that because I have a headache a doctor is needed but she failed to mention that up front. The reason they want to have the doctor is to bill the insurance company for a visit that is not required. Be careful of the scam they are doing at this md now
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May 2021 by Scott K.
Can't believe this is owned by the same people who have the place on forest hill. This is the second time we were turned away a half hour before closing. So lazy and unprofessional. If you say you are open until 7 you don't close at 6:30. Our vet has higher ethics. Don't waste the trip they may decide they don't feel like seeing patients. I hope when your loved one is in pain you don't seek care in an office like yours, you are just bad people. Complaint sent to medical ethics board