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October 2024 by Moe Mizrachi
Great place for any job around the house and great service as well. Thanks
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October 2023 by Bervince T.
Call customer service about delivery of a water filter that came empty. The lady couldn't answer my question. So instead of politely telling me she couldn't answer the question, she just hung up the call.
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August 2023 by Valerie Crawford
The associates were friendly and helpful. The layout of the store is excellent. I found what I needed.
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August 2023 by Jerry H.
HD has kept their prices in check during inflationary era. I buy pentas, torenia, ginger and other flowers here and at HD on Northlake. Northlake location has bigger selection.
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July 2023 by Warren R.
I love Home Depot. It's one of my favorite stores . This place is a disaster and should be closed down tomorrow. There was not a single person who knew where the items were in the store. The manager was on break, and once she was done, she joined me and trying to find three items which the website they had in stock. Each item took us over 45 minutes to localize. She badmouth everyone who worked in the store and after spending 3 1/2 hours looking for basic products. We finally gave up.... i've been to many Home Depot's. Most stores are super organized and the staff super friendly. This store is by far the worst. It should be closed down..
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January 2023 by emma h
The Lady was friendly
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December 2022 by marilyn k.
What a pleasure going to a clean parking lot with paved bricks to get your home supplies. The customer service is fantastic.
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May 2022 by Greg B.
Good morning everybody who reads this review. last November I went into contract with Home Depot to install a brand new sliding door. fast forward the door was just installed yesterday (05/24/22). The installation was piss poor. The door was not installed right. the locking mechanism broke so I had to do a make shift lock with a level and a brick. This is because the screws on the lock were to small,. the inside around the door frame they caulked with some brown stuff. The bottom where the frame meets the tile they caulked that to (see photos and video below). I spent a heck of a lot of money for this door and this is the service I get. After they finish there was no clean up at all. all this is unacceptable, but they are calling me for the final payment, that's not happening until all is right and working. I'm not happy with i pay a company big money and they contract the work out to a contractor who doesn't even work for them. home Depot needs to do something asap to fix this issue I have companies coming to do more work I.e alarm company and tint company to finish the job.
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May 2022 by J G B.
Good morning everybody who reads this review. last November I went into contract with Home Depot to install a brand new sliding door. fast forward the door was just installed yesterday (05/24/22). The installation was piss poor. The door was not installed right. the locking mechanism broke so I had to do a make shift lock with a level and a brick. This is because the screws on the lock were to small,. the inside around the door frame they caulked with some brown stuff. The bottom where the frame meets the tile they caulked that to (see photos and video below). I spent a heck of a lot of money for this door and this is the service I get. After they finish there was no clean up at all. all this is unacceptable, but they are calling me for the final payment, that's not happening until all is right and working. I'm not happy with i pay a company big money and they contract the work out to a contractor who doesn't even work for them. home Depot needs to do something asap to fix this issue I have companies coming to do more work I.e alarm company and tint company to finish the job.
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November 2021 by Dinna R.
Horrible customer service. I was making a return and waited in line for 45 mins for someone to help me. Finally a manager named Gustavo came to help me and gave me a very off putting attitude and made me wait for another 15 mins while he was helping people that was waiting in line behind me. He then got to me and told me he would give me only the lowest marked price for my item being that I didn't have the receipt even though I paid for it with me Home Depot Credit card. Very unreliable location. I went to a different Home Depot and they gave me a full refund and I was in and out of there in 15 mins.
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September 2021 by Ashley U.
When I found this location on yelp and saw the two stars I was wary. I should've listen to the yelp reviews! We rented a Penske truck from this Home Depot and the employee, Mike, was a real a******* See photo attached. My mother came here two weeks ago to look at the truck she was going to rent ahead of time, then when we got here Mike gave us a different vehicle that would not work. It took an hour and a half to finally get a truck that would work for us. Mike gave us a hard time every step of the way. He was rude, short, never told us where he was going or how long to wait. Employees like this should not be employed. There are too many good people out there looking for work! We will never come back to this location again!
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September 2021 by Michelle K.
Three people sat next to the key station, needing keys to be copied. Five separate pages were made to the key station, no one showed up except two guys that didn't know how to use the machines. I ended up walking out. Where is the store manager in this place? Go somewhere else and don't waste your time here.
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August 2021 by Russ N.
Don't go to any Home Depot in South Florida if you need help, it's impossible to get it, sad thing is I think they're organization is that way.
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July 2021 by Faye M.
I can't imagine management here just based off of how employees treat their customers. Another customer chimed into my questioning out loud. Finally found someone to help which they didn't & had this two faced vibe the entire time & even the gentlemen questioned where the heck everyone is & why are customers standing around clueless on how to get help? They also didn't have the item we needed but I'm mainly upset with the treatment. I just moved from out of state & I am not impressed by how I was spoken to.
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June 2021 by Nicholas R.
Palm Beach Lakes,, Very Generous on those 2 stars, WORST CUSTOMER SERVICE, Home Depot employees everywhere, probably over staffed , all just standing around . Why? There is ONE very nice lady, very social at the register, The regulars know who I'm talking about. I thank her .
