Quest Diagnostics is a well-organized and friendly medical testing center that offers a variety of lab services, including COVID-19 antibody testing by appointment. The location emphasizes safety by requiring face coverings and advises patients not to visit if experiencing COVID-19 symptoms within the last 10 days. The site features routine lab tests, glucose tolerance tests, and blood and urine testing, with updates available on their website for tips and appointment scheduling. Customers frequently praise the staff for their professionalism, efficiency, and kindness. Many mention that the staff, especially employees like Cheryl and Joanie, go above and beyond to help patients, making the process smooth and comfortable. Even those without appointments are seen quickly, and patients appreciate the welcoming attitude, humor, and care provided by the receptionists and nurses. The location is described as one of the most efficiently run Quest offices, with quick service and minimal wait times. Overall, patients feel valued and cared for, often mentioning that their visits are pleasant and stress-free. This Quest Diagnostics center is highly recommended for its professional staff, clean environment, and effective service, making lab work a straightforward experience.
Quest at 1411 N. Flagler Dr., West Palm has the cream of the crop for phlebotomists. Lily worked with me yesterday and as always, did a perfect and exacting job. Besides that, she is sweet and has a great personality.
February 2026
I found it to have a very efficient check-in process. I only had a few minutes wait time since I had an appointment which I suggest everybody makes
February 2026
Quest is always an excellent job very professional and they know what they’re doing
