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January 2024 by Christian C.
Disappointed! After twenty plus years of purchasing, they jerked us around on an insurance claim. We always liked the sales staff and the products. No more! At age 90 I have reduced the faulty product issue using my own physical labor. Do not, I repeat, do not buy thier insurance! It is worthless!
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December 2023 by Rick L.
If I could give zero, I would. Sales person Ronald was good and quick with my sofa purchase, however it went downhill from there. I went to get the uhaul and called on my way back, verifying several times that I would be there in 8-10 minutes. I got there and rang the buzzer as I was told to do and no one came. I called the store several times and finally it went through and after a while someone came to the door. Then Walt, the manager was finally summoned. My ride to take me back to my car had long gone after waiting for 15 minutes for me. I asked Walt if someone from the store could give me a ride. No, he said. The phone and buzzer never rang. He basically called me a liar. Bad customer service!
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October 2023 by Mark Kubik
The sales associate their name Leslie Weaver was very helpful. We went back three times before we finally made our decision on what to buy, and even though we went to several other furniture stores, she was the person who was most helpful and that’s part of the reason we bought at West Palm Location even though other rooms to go were much closer to where I live.
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October 2023 by Jerry Claunch
Beth Mainello is an outstanding sales associate. She is very knowledgeable and very helpful and has a customer. I appreciated her work. We spent more money than we had planned, but we are very happy with what she helped us choose.We would definitely go to rooms to go for our other furniture needs as well, and will ask Beth also.
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October 2023 by Laurie Weigel
Furniture is very very good quality and the people are very knowledgeable and friendly. I always have it delivered and I always pay the extra $50 to have them put it together for me. The guys that put it together are always very friendly and honest if I have any questions, they’re knowledgeable if they’re not sure they find an answer and let me know right away! Rooms To Go always always always offers and interest-free payments. I just purchased a coffee table and end tables for 45 a month interest free. There’s nothing not to like. I highly recommend!
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October 2023 by WESLIRRV RAYMUNDOV
Yolanda is the best she is honest and very helpful!!! She helped me resolve an issue and she helped me with mu new purchase. I will gladly and happily go back to her and I recommend her for sure she is honest and not going to trick you into a buy like most sales people!
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October 2023 by Juan Bueno
We were looking for a while to replace the furniture in the living room an in one of the bedrooms. We found it all in one place.
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October 2023 by Jeremiah Staropoli
I have bought a lot of furniture in my life at a lot of stores. I brought my daughter in to help her through the process of purchasing her own furniture. We met Diane and my experience in furniture stores was stood up on its head. She, bar none, has made me and my family a Rooms to Go customer for life. She didn't look at me as the "wallet", she spoke to my daughter, educated her on how and what would work for my daughters new apartment. The long and short of it - whoever owns this store - should be eternally grateful for a sales person of her caliber.
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October 2023 by Jessica Zimmerman
I was referred to Carol through a friend and am SO glad my friend recommended her. She’s incredibly nice and helpful and more than anything I felt like I was talking to one of my girlfriends the whole time. She wasn’t one of those pushy sales people that tries to constantly sell you something.She is an absolute GEM and anytime I need to go back there she’s who I will see! ☺️
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August 2023 by erin lynn p.
I had never went to a rooms to go until today. I was looking for simple, cute barstools, I have been to three stores and no one had anything that was cute or less than $200 a pop. Came into rooms to go and was helped by Ms Londa, she took me exactly to what I was looking for and I got two barstool chairs for $50 apiece, and I was in and out of the store and less than five minutes. I'm absolutely blown away by my experience and will definitely be coming back to furnish the rest of my home!!! LONDA WAS AMAZINGGG :))
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August 2023 by Fran Marotta
We just moved from CT to FL and really needed to take our time choosing what we need. Stacie was an absolute top notch associate! She was patient, kind, helpful and extremely knowledgeable. I changed my mind 2 to 3 times regarding our dining table and chairs and she encouraged us to take our time. Their mattress choices are excellent. We did not intend to, but we ended up buying a bedroom set as well, with no pressure from Stacie. We left there as VERY happy customers and will be returning for all of our furniture needs. Thank you, Stacie! See you soon. ?
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August 2023 by Erma Despierre
Went there as Hubby and I are moving to a new place. Yolanda helped us and she was amazing! We got our couch from there and we were able to customize it the way we wanted. Definitely recommend
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August 2023 by Tiffany Denier
Went to what feels likes a million furniture stores looking for a living room set. Feel in love with this couch at rooms to go. Got the one power, the other one manual.Can charge your phone on the side of the electric one.So comfortable. Can get insurance on them. They delivered and set it up, we are on a second floor condo so that was a definite necessity for us.
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August 2023 by Dad Streamer
From start to finish my experience was excellent! Prices were reasonable and products were exceptional. Sebastian our sales rep was inviting, friendly, and super helpful with all our needs. He wasn’t pushy and let us browse freely. When we found what we wanted he was thorough and made sure that we got exactly what we wanted. I will definitely buy from rooms to go again.
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July 2023 by Tiana Gaines
Diane was phenomenal. She was very knowledgeable and attentive to our needs and wants. She made the process smooth, we were in and out in no time. Her natural sense of humor and customer service made it a pleasurable experience from beginning to end. We can’t wait to receive our new furniture!
