-
November 2023 by Loodie A.
Do not take your Volvo (if you must own one) to Schumacher Volvo. Their service department does not know what they are doing. Many of the issues I had with my car was actually diagnosed over the phone by Delray Volvo and repaired by Schumacher. Many other issues were misdiagnosed by Schumacher where they told me I needed to repair/replace only to be told weeks later it was another issue. Because of them I would never own one again as the next nearest Volvo service is 20+ miles away. I called J. M., Director of Service, who never returned my call but instead cowardly passed the call to the Service Manager, R. P.who called me. He promised to investigate and call me back but never did. I'd give them zero stars if that were possible.
-
October 2023 by Monique O.
If you're looking for a new car, make sure you do not come here. They'll pull it up for you, have you test drive it, clean it up for you and screw you in the end. I was pre-approved via a Volvo partner but had to re-submit my application because I chose a different vehicle. We sat down with the salesman Matt Needle and their business manager, Jim. We made it very clear that they were only authorized to submit an inquiry through that ONE lender I was already pre-approved with. Turns out they did not do that, and they submitted hard inquires to SEVEN different agencies without my knowledge or consent. I now have to try and dispute each inquiry which may stay on my credit until 2025. These irresponsible, cunning, and shady men have not only ruined my credit but they've muddied my first experience of purchasing a new car. Save yourself the trouble and avoid these people and this dealership at all costs. Also while you're at it, avoid their delray location. Saleswoman Angelique had me make an appointment and come all the way from Parkland to get me to test drive a truck that needed new tires and transmission.
-
September 2023 by David Houser
When you make an appointment at Schumacher Volvo, the process is excellent. Erik, the service manager, is attentive to my requests and ensures my vehicle is clean and properly maintained.
-
September 2023 by Brandon Beynon
Leased my second Volvo here this week. Rich was incredible to work with and showed me every vehicle option I was considering while helping to narrow them down through easy elimination based on options inside the vehicles and what I needed. While being super helpful throughout the entire process, he also gives you space to explore the lot and available vehicles to see what speaks to you without having a tour guide (unless you wanted more guidance) which made a typically stressful situation more relaxed. He even came in the following day (on his day off) to help me with finalizing my paperwork and my trade, which he didn’t have to do as the deal was done. I never felt pressured working with him; and, his blunt, knowledgeable, and ultimately chill personality was very appreciated as I never felt misled. Definitely ask for him when you head to Volvo!
-
September 2023 by Bananna O
Car shopping is always a drag and a hassle. The staff worked together to make sure everything was going smoothly and what I really liked is how genuine they were. I worked with David and he wasn’t pushy or fake about getting a car he was very professional and chill. I walked away with a great deal and I’m very thankful for all their help. Thank you to the team at Schumacher Volvo!
-
August 2023 by Andrea Knox
I have purchased my very first Volvo! Schumacher Volvo has plenty of inventory to choose from and Daniel Zaccheo, the sales consultant, is very professional and knowledgeable. He took his time going through everything the car has to offer and has followed up with me to see if he can be of further assistance. I highly recommend making a call to Daniel Zaccheo for your next purchase!!
-
July 2023 by Kraig T.
Probably one of the, if not the, worst experiences I have ever had in an auto dealer. I returned my Volvo and wanted to get a new Volvo. In order to do this, they had to have their inspection team look at the car, days after I released it to them. They came back with a bill for ~$1,350 for "damage" to the car. Attached to the report, were photos that were so grainy, one could not decipher anything. This was a car that was garaged for 24 out of 30 days a month. I fortunately took videos of my car before I returned it to them, and guess what, no damage to the car. They forced me to sign a release form that had a blank line for the amount of damage, i.e. basically stating "if you want your new car, you have to sign this, if not we can not give you a new car and you will have no car." So I was forced to sign. I tried calling the Volvo corporate number but after four hours they hung up on me. This is one reason why I went across the street and bought a Mercedes a few months later. They know how to treat their customers.
-
July 2023 by Francis Scire
Devin is by far the best customer service rep - I have ever worked with. He keeps me coming back to the dealer and makes me want to stay with Volvo. My lease is up soon and I am going to stay with Volvo all because of the level of service
-
July 2023 by wilder yoga
recently had the pleasure of leasing a vehicle from Schumaker Automotive Group, and I must say that my experience was absolutely outstanding. From start to finish, Max Hagar & the team at this dealership went above and beyond to ensure that I had a smooth and enjoyable car buying experience.I appreciated the transparency and honesty displayed by the Max Hagar as he were upfront about all costs and never engaged in any pushy sales tactics.I highly recommend Schumaker Volvo Motors to anyone in search of a reliable and customer-oriented car dealership. The entire team's dedication to professionalism, knowledge, and outstanding service made my car buying experience one to remember. I am extremely happy with my purchase and grateful for the exceptional customer care I received.
-
July 2023 by Ted Kenny
I had been at Wallace Motors in Stuart. They could not get me in until September. I didn't have a great experience so I decided to call Schumacher. Erik was my service advisor and he was fabulous. Very organized and service oriented. Great Job!!
-
July 2023 by Alex P.
A terrific car buying experience.Gary Sanchez and the team at Schumacher are wonderful!
-
June 2023 by Donna Go
I recently had the pleasure of purchasing my second vehicle from Schumacher Volvo, and once again, I was blown away by the exceptional service and overall experience provided by their team. From start to finish, Michael, Matt, Theo in sales, and Jim in finance went above and beyond to ensure my satisfaction without ever resorting to pushy tactics. What truly set Schumacher Volvo apart was their commitment to delivering an honest and transparent experience. At no point did I feel pressured or coerced into making a purchase. Instead, the team focused on providing me with all the information I needed to make an informed decision. They were upfront about pricing, financing options, and any additional features I might find beneficial. Their honesty and integrity throughout the process instilled a high level of trust, making me feel like a valued customer.When it came to the financial aspects, Jim in finance was an absolute pleasure to work with. He took the time to explain all the available financing options and helped me navigate through the paperwork seamlessly. His expertise and attention to detail ensured that I got the best possible deal and that all my financial concerns were addressed.This second purchase from Schumacher Volvo has only reaffirmed my belief in the dealership's commitment to providing outstanding service. If you're in the market for a Volvo or simply looking for a dealership that prioritizes your satisfaction without the pushy sales tactics, I wholeheartedly recommend Schumacher Volvo. You'll be greeted by a team of genuine individuals who genuinely care about your needs and strive to make your car-buying experience an enjoyable one. I can confidently say that you won't be disappointed.
-
June 2023 by Henrik Turkki
Charles Allan was a great sales man, he helped us narrow down what car will fit us best. He took his time to show us all the details and features. We’ve had our c40 for about a month now and have loved it. It’s our first electric car and Charles helped answer all our questions and concerns. I would highly consider the c40 as it’s an amazing car.
-
May 2023 by Julie S
This is the best dealership I've ever worked with. The cars are great but the people make the difference! Charles Allan, my sales manager was amazing. I was disconcerted at first because he looked very young. But he was beyond professional, knew his business, and found me exactly what I wanted with my specifications quickly and the process was seamless. Jim, the finance officer was amazing also. I never thought I'd say that about a finance manager, but he went above and beyond to find me the best rate for me. I recommend this dealership highly!
-
May 2023 by Steven Plourd
Andrew Bisaccia was probably the best car salesman we have ever had the pleasure of working with. We were not sure which car we really wanted, and he listened to us and made a recommendation that he thought we would love. It was the perfect car to fit our needs. He stayed late, was very thorough, explained all of the features, and got us a great deal that we were very happy with. The manager, Peter Maria and the finance office were also fantastic.