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March 2024 by Doug K.
Only place I bring my shoes to be re-soled or fixed. Always fair and always good work.
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April 2023 by Randy
This is the place for customer service and I mean really customer
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March 2023 by Jonathan Uraga.
An excellent place the day I found it I had an emergency with a broken shoe and there they solved the problem in half an hour
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March 2023 by Rick Gafney
I had 2 pair Birkenstock sandals resolved. Excellent job done in less than 3 days.
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October 2022 by Tyler G.
I came here with questions about custom fit for my feet. They were so helpful. If you are looking for a shoe store with experts to help your feet feel great, this is it.
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November 2021 by Wendy B.
I found this store looking for a specialty shoe. I wear a size 11, I have wide feet, I have Plantars faciatis, Mortons Neuroma and an Achilles bone spur all on the same foot! It is extremely difficult to find comfortable shoes. I went in here and was greeted right away, I told the man my predicament and that I normally order 10 pairs of shoes to be delivered to DSW (another shoe store) then go in and try them all on and usually only walk away with 1 maybe 2 pairs. He brought me out so many shoes to try on (most stores do not carry female size 11 and its always special order) He listed to my feedback and for the first time since my feet have been giving me issues I was able to walk into a store and buy shoes without having to order online, wait to come in, then try them on only to have to send them back. Worth every penny. Thank you!
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July 2019 by Andrew F.
I bought a few inserts for my foot pain- I was extremely pleased. Great people!
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August 2017 by Spiffypaws M.
I went there today prepared to buy at least 2 pairs of shoes. I was well dressed. Spent 1/2 hour in there looking at the shoes and was not greeted or asked if I needed help. The 2 employees did not appear to be busy. I left and will buy shoes elsewhere.
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September 2016 by Jill C.
My husband is extremely hard to fit for shoes, and since he works on his feet, good shoes are a must. Shoe shopping with him is always a nightmare, until today. Our sales person knew the stock. She truly understood his special needs and made great suggestions. Not to mention she had a lovely calm manner about her. Most of the time we walk out with nothing, but we wound up finding two pairs of shoes for him. Yes, the shoes are costly, but you pay for quality. Plus the shoes are made in The USA which is important to us. My husband is a chiropractor and our patients are always asking where they can go for shoes. We now have the perfect place to send them.
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July 2014 by Willsgurl G.
I do not support businesses that DO NOT stand by their products! My mother has shopped at this store for over 20 years and taken many other people there as well. You don't mind paying top dollar for shoes and advice if the customer service is there but at this store forget it! My mother purchased a pair of Merrill shoes for work. When they arrived they felt "different" and hurt her foot. These were the same shoes she has worn for almost 6 years. They said they would order her another pair and take those back. When the second new pair arrived they felt the same but my mother decided to take them home and give them a try around the house. These shoes STILL HURT her foot. They told her that this was the second time and they would not take or refund these shoes back to her....not even a store credit. We later found out that Merrill had changed the stay of these shoes and that was why they were not fitting the same way! It would seem to me that these "professionals" would have know that and worked with a loyal customer to sort out the problem. Go elsewhere and save yourself a headache!
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April 2013 by Mandi M.
I have had my shoes for a year now, and they are still just as comfortable as the day I bought them. I wear them almost every day, and have never once had a problem. It's time to buy new shoes for a little variety, and I will be going back there. They were expensive, but have held up well, and the sign in the store is right... "Cheap shoes hurt everyday, but good shoes only hurt once.... when you buy them"... lol
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August 2011 by Maggie P.
I found out about this place from my grandmother. Best kept secret for Sperry and Jack Rogers! Super friendly staff!
