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November 2023 by Darrius Drake
I bought a system here and it stopped working 2 months later and I went back and bought ANOTHER system and it stopped working a month later and they refused to fix the problem! This is the worst store on earth do not spend your money here they are a complete rip off!
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November 2023 by Sunnyvale Reject
They put some speakers in my Nissan Titan today. Great prices, good folks. I'll be back.
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September 2023 by Fantastic Roof cleaning LLC
I recently visited sound America audio to get my radio fixed. Unfortunately, my experience was far from satisfactory. I brought my own equipment, but the technician insisted that everything I had was not working properly. What bothered me the most was that none of the additional work or equipment was authorized by me, yet I was still charged for it.I felt completely overcharged for the services rendered. The lack of transparency and communication regarding the additional work and charges was disappointing. As a customer, I believe it is crucial to have open and honest discussions about any extra costs involved.I would have appreciated a more thorough explanation of the issues with my equipment and a breakdown of the costs associated with the repairs. Clear authorization should have been sought before proceeding with any additional work.While I cannot speak to the quality of the repairs themselves, the lack of professionalism and the feeling of being taken advantage of overshadowed any potential positive aspects of my visit.I hope this review serves as constructive feedback for [sound America]. I believe that by improving communication, transparency, and ensuring customers are fully informed about any additional charges, they can create a better experience for all customers.---Remember, it's important to provide an honest account of your experience while maintaining a respectful tone.
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September 2023 by Mike Fanelli
I came in to get my audio system diagnosed in my 2017 Ford Explorer. A Massive 2 Amp 9 Speaker Skar Build. In 2 short hours all my issues were fixed and it sounds better than it did before I had an issue. The Owner and 2 employees were professional and helpful. I will be coming back to get a lot more work done.. I Highly recommend Sound America they fixed what 3 other business tried to say I needed new amps and new speakers they tried to sell me. The Owner is upfront and a business man and keeps it 100% real and that’s how you should do business.
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September 2023 by David Oliver
Worse customer service ever. 1st and last time coming here. Frank's electronics much better. Well, when a customer walks in and tells you 3 times what vehicle he wants to fit with A sound system and the customer has the constantly asked about different configurations of speaker boxes to fit in the supposable person. That is to help that works there and supposedly knows their job should assist A customer on outfitting, they're said vehicle properly. Not having to ask 10000 qperiod. But I guess that's why you're so busy there.
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September 2023 by Becky Baum
Very classy store many things to choose from. Good prices. Excellent work done there.
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August 2023 by Alyssa Rose
I called trying to get a quote on what it would cost to replace the system in my car and completely re-wire everything. The guy that answered the phone was short and irritated from the initial “Hello”. I’m trying to explain to him what’s going on but he wouldn’t let me get a word out, so I ended up hanging up after I told him that he was not trying to let me explain anything. I don’t want to feel rushed or like i’m bothering someone that i’m trying to pay for work. That’s crazy to me.
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June 2023 by Herbert tyler
Where do I start I spent $4000 to get new Memphis audio interior speakers and subwoofers installed in my 2021 ford f350. I paid for a new center channel speaker to be installed which was not. All of the wires were not connected correctly door speakers were hooked to the tweeters. Cut the carpet right by the door instead of fishing the wires correctly. I had to take it to another shop to be done correctly. When I reached out to the owner he was disrespectful and stated I didn’t know what I was talking about look at the photos and see for yourself. STAY FAR AWAY from this rip off shop
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June 2023 by Benjamin Brown
Amazing service. Only place I will go for my car audio needs. Don’t read the goofy review about an antenna. Have been coming here for years and will continue to. Fair prices and fast turn around time. Doesn’t uncharge. Honest business
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April 2023 by William Louisma
Omar quoted me a price for install and next week because short of staff charged me double the price which I told him that’s not fair. I would not recommend them to anyone
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March 2023 by Donald McClain
Excellent day today. Found Sound America looking for a remote start and security system. They had it in stock. Viper top of the line the cost was reasonable. The service was excellent. Would definitely do business with them again
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March 2023 by Sharon Seldow
I am so happy with the service I received here. Kind customer service, timely service and reasonable cost. I will recommend this place to everyone I know.
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February 2023 by Jimmy S
Had a system (head unit and all speakers) that I purchased online. Kamis checked out my system, suggested a few changes and we quickly worked out a fair price. I came in at nearly 4pm on a Saturday, and they had me ready to go shortly after 5! Great service and very professional, highly recommended!
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February 2023 by Ian Langsam
Sound America stands by their work and their products! When my equipment malfunctioned they immediately fixed it for free even though it was the fault of the company that sold me the equipment. Prompt, professional and they know their stuff! If you need a car stereo or equipment install, you won't find a better local business in West Palm Beach.With their customer service they make sure you're a satisfied customer!
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February 2023 by Jonathan Ortiz
Great customer service the owner was straight up, they are very experienced and thorough excellent quality of work I highly recommend Sound America to anybody get your car done right the first time.
