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January 2024 by Schneider Prévaut
T-Mobil manages my telephone line.
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January 2024 by Dorothy Johnson
Helpful and knowledgeable
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January 2024 by Carline Valbrun
Mike was very outstanding I'm very proud. If you need any just come to the store.
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January 2024 by Jessica Paz
Lt is the best! He answered all our questions about the new phone upgrade and promotions we qualified for.
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November 2023 by Alex Makkos
Ariel was everything we could want out of a rep. 10/10 experience thanks to him
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November 2023 by Jay G
Great experience!!!!
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September 2023 by Michael George
May not always agree with company policies for any cell service or online reps. But in store this place has done a phenomenal job! All employees are attentive, work within your budget and do the best they can within their abilities to assist your needs. Would recommend this location over neighboring T-Mobile's.
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September 2023 by Anthony Goldman
Best store in palm beach!!!! Visit them if you’re looking to switch
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August 2023 by King of Bees
L.T was great at assisting me with all my needs. Highly recommend to come here for their customer service. ?
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July 2023 by Yoel Beltran Cruz
Thank you for the service. Me shell and Anthony helped me with screen replacement
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July 2023 by Marie Gena
Marco have been very helpful and help choosing a new line, chapeaux à vous
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July 2023 by Kamryn Desjardin
Horrible experience at this location. Went in yesterday & I waited about 30 minutes. Which was totally fine as it was a bit busy. However, when I was finally spoken to, the lady who “helped” me was insufferable. I explained that I was trying to upgrade my phone which she snapped back with “we don’t do backups or transfers after 7pm.” Ok fine, not sure how I was supposed to know that though. Anyways I was fine with backing it up at home so I went forward. I then told her that I was looking to trade in my phone & she tells me that with my plan I’m not eligible for a trade in. I told her that when I go online it says that I am eligible. She said well then if it lets you do it online go ahead but we can’t do it in store. At that I left. I went to a different location today & was able to trade in and upgrade my phone with no problem. The associate there was so confused as to why she would have told me that. I understand that everyone has bad days but I was incredibly disappointed with her awful & unhelpful attitude.
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July 2023 by Afrem Levy
If I could give this zero stars, I would do just as that the customer service at this branch was filthy terrible awful and I would not reconsider anyone to come here even through the phone explaining something to someone what is a hassle it even got to the point where one of the trash employees there hung up in my face
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June 2023 by jolyne constant
I had a broken phone, and went there because I couldn't use it and I didn't know tmobile didn't fix phones anymore. The store was "so called" closing but yet I was able to walk in. The manager quickly kicked me out(while he was still inside helping someone) told me they're closed. I explained my phone was broken and I needed a phone. He could've told me I need to go online to file a claim, but no instead told me "sorry to hear that" and walked back in AND STILL DIDN'T LOCK THE DOOR and continued helping the other customer. That store, either the customer service is horrible, or it shows it should be open, and no one is there.
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March 2023 by Ron Moses
T-mobile is in a good location , the staff was quick ,friendly,helpful .
