Truist is a bank where customers have experienced helpful and friendly service. Staff members, including tellers and managers, are courteous and willing to assist with various needs. One customer appreciated Troy for his quick research to resolve a check issue before Christmas. Juan Bejara was praised as very helpful for business needs, making a positive impression. However, there was a concern about the availability of temporary cards, as one customer needed a replacement quickly due to fraud but was told none were available. Overall, Truist staff are seen as kind and helpful, though some customers hope for better stock of temporary cards. Despite minor issues, customers generally feel satisfied with the service they receive at Truist.
Do not go to this branch! We have been the last two weekends and they are beyond rude, disrespectful and purposely slow. They do not go by the line you stand in, they pick and choose who they want to help. Who ever manages this branch does not care about the customers to keep people like that employed to deal with people’s... read full comment
April 2026
Sadly, this location is in trouble, rude + slow tellers; atmosphere always broken.
March 2026
Excellent customer service. A very pleasant experience. Erlanda attended to us very efficiently. 👍
