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January 2025 by Patricia Christie
I do not like that bank it sucks they never hold my weekend you never can find anybody it's just a stupid bank I'm going to take my account and close it
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November 2024 by Shawon
Great Experience at Truist Bank!
I recently visited a Truist Bank branch, and I was pleasantly surprised by how less crowded it was compared to other banks. It made the whole process so much quicker and easier. The tellers were extremely friendly and welcoming, especially the manager, who stood out as a fun and personable guy. He made my visit enjoyable with his easy-going attitude and great conversation. Overall, it was a smooth and pleasant banking experience. Highly recommended if you’re looking for excellent service with a personal touch!
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January 2024 by Sojib Hossain
I go to this branch almost every business day. They have really awesome customers service. I deposit 7 eleven money and whenever I need chances they cooperate each others, 3 lady trillers they are very professional & cooperative. Appreciate for you guys service!
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October 2023 by Scott Jensen
I have always been treated well at Truest bank. They are very friendly and professional.
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June 2023 by Ana Acevedo
The worst bank ever, very bad customer service, rude people in here, when I walk in the bank, I was the only person waiting, I waited for an hour, Another person walked in And he was Taking care of mmediately, They just left me sitting there, i got up and left to another Branch, And when I go through the Drive-through it's about half an hour wait.
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March 2023 by Mayra Garcia
I am usually in and out. I have person that I always see, she is very nice, very helpful..Lourdes..
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February 2023 by Alex Elyacinthe
The manger of this bank was disrespectful and uncooperative they have no sense hospitality or have patience for customer they treated everyone like trash I’m not sure this was even a real establishment they way the poorly treated me and everyone else while I was in there
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December 2022 by Shakira Lewis
Long wait times staff is flirting with customers makes me just want to switch banks. Terrible experience and customer service. Please provide some training
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December 2022 by Ray S
Charges ridiculous service fees to cash their own checks. It’s not even your money.
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September 2022 by Joelle Johnson
Takes 30 minutes to cash a check through the drive thru. When I hit the call button after waiting I was met with an attitude, saying they were helping others inside. This company is understaffed, and the staff they have are rude and have no time management skills. Wouldn’t recommend this bank to anyone.
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August 2022 by Glenn Briggs
This place is a joke and so are there employees. Never anybody working with A-line of 15 people
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July 2022 by l Montesorrentino
Understaffed...long wait. Unresolved issues. Delays in reporting payments to credit bureaus. Change was bad.
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July 2022 by Jannell Randall
I wish I could give 0 stars!!! The WORST BANK I’ve ever partnered with. I will be closing all of my accounts and switching to Chase
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June 2022 by Cheyenne Riker
I’ve never had a more difficult time at a bank than I had at this branch.
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May 2022 by Gabe Oliveira
I walked in to this branch to make a cash deposit. Little did I know, I would be witnessing one of the most horrific customer service experiences in my life. I watched the teller at the counter scream at a customer trying to make a payment about how she couldn’t understand Spanish and how she shouldn’t be forced to deal with people like here. Meanwhile, the customer was speaking Portuguese and had tears in her eyes feeling humiliated in front of a line of people. A lady came out of an office and tried to translate, while another gentleman walked over and tried to diffuse the situation by covering up the negligence of his fellow employees. This was my first time at this location, as it was formerly a Sun Trust, but it will also be my last visit and I will be closing my accounts after 13 years. You really can’t make this stuff up. Stay away.
