The Shade Store, handcrafted in the USA since 1946, offers custom window treatments including shades, blinds, and drapery. Customers can visit the West Palm Beach showroom to meet design consultants and explore interactive product displays. All materials, such as exclusive designer fabrics, are available as swatches both in-store and online. The company provides free measurements to ensure perfect fit, and all orders are made to measure, shipped free within 10 days or less. Customers appreciate the professional and knowledgeable staff, especially highlighting sales advisors and installation teams. Crystal, a sales advisor, is praised for being skilled, creative, and able to quickly offer beautiful options that add elegance to homes. The measurement and installation teams are recognized for their expertise and attention to detail, with some customers noting the installers' patience and willingness to make small adjustments to meet expectations. The company stands behind its customer-first policy, promptly addressing issues such as mismatched shades or installation errors. When problems arise, staff like Tami Silks step in to resolve the situation, issue refunds, and ensure customer satisfaction. Overall, The Shade Store is seen as a professional, reliable, and quality-focused business that provides custom, stylish window treatments with excellent customer service.
Had an excellent experience with the West Palm Beach location. I did ceiling to floor panels for multiple windows and they look great.
July 2025
The entire team (Carli, Mark and Joe) did an incredible job helping us pick the material (shades & drapes) for our master bedroom, measuring our windows and having everything delivered and installed on time. Highly recommended.
April 2025
I had a wonderful experience with The shade Store. Excellent service very professional. From Crystal and her sales expertise to the installers.
