-
June 2023 by Mike Lee
Very good store, had everything I needed.
-
January 2023 by canadianhaitian
Very bad experience. It seems as if no one knew about the equipment I was renting, how to use it and /or if there was a filter. Paper inst were useless .when I got home and turned it on my son started scratching everywhere so I had to turn it off. When I called to let them know Am I doing something wrong? No one was knew. I opened to look at the filter and it was dated 08/2022!! That’s 4 months ago! The only reason this even gets 2 stars and not 1 is because when I called the manager Michael in the AM he acknowledged my concerns, agreed with my frustration and had great customer service . He of course did not charge me for all of this inconvenience and stated that he will be coaching his employees.
-
December 2022 by Google user
Very bad experience. It seems as if no one knew about the equipment I was renting, how to use it and /or if there was a filter. Paper inst were useless .when I got home and turned it on my son started scratching everywhere so I had to turn it off. When I called to let them know Am I doing something wrong? No one was knew. I opened to look at the filter and it was dated 08/2022!! That’s 4 months ago! The only reason this even gets 2 stars and not 1 is because when I called the manager Michael in the AM he acknowledged my concerns, agreed with my frustration and had great customer service . He of course did not charge me for all of this inconvenience and stated that he will be coaching his employees.
-
August 2018 by Ron Hansen
Tool rental does not answer the phone...you have to call numerous times to get through, and when you do, you have to go through the customer service desk and be put on hold and over and over again...very irritating!!! Home Depot is not very competitive with local tool rental centers customer service...they actually answer the phone when you call. It's too bad, I really love HD. All of their tool rental centers are exactly the same. The only reason I rent from them is for convenience, when I have a big job very close... unfortunately it never starts with convenience shopping at Home Depots tool rental store.
-
June 2018 by Harvey Hoyt
Kept on hold Such bad service
-
December 2017 by Walter Dowd
Not enough ez parking. Way overcrowded. Contractor loading made for mice. Has tool rental and hot dogs. Lot of stock. Bathrooms smell bad 30 feet away. Contractor entrance is actually an exit. Not efficiently designed. Better to have your materials on hand before you work in this area.
