February 2023 by Thomas Mule
NEVER RENT A UHAUL FROM A RESTAURANT!!!Absolutely clueless. Reserved online, woman handed me a key in the restaurant and said "here just take the one behind the building" without her even doing an inspection. 1st red flag. So I go back to get the truck, 1st thing I notice is the coded lock on the gate, so I jump in to drive it up front to get the code, that's when I notice the fuel tank is empty. 2nd red flag. So I drive it up front and the woman tells me that uhaul will send me a "secret code" for the lock that she had no clue was even on there in the first place. 3rd red flag. When I mentioned the fuel she said don't worry about just take it. 4th red flag... handed her the key and GTFOT....So no inspection report so I would have been liable for any damage when I got back that I didn't cause. empty tank so I would have had to pay to fill a 30gallon tank or whatever it is for fuel I didn't use. The door was locked so if I hadn't noticed I would have been screwed when I went to load up. 0 stars.. come on Uhaul you can do better.
