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February 2024 by Love God
We've experienced delightful & genuine kindness, consistently from all the staff members located at THIS UPS.Especially with the most courteous assistance of all UPS we've known, Richard. He is always thoughtful, from the very first time he had helped us.... It feels like a decade ago.Sweet, gentleman Jean V. diligently devotes himself at UPS & goes out of his way to take great care of his clients with tender compassion & detailed competence. He is truly loyal to his profession. Jean quietly, but heavily values how his customers feel & how well we've been taken care of.This UPS store has always been classy clean & smoothly organized. This location is & has been the most pleasant UPS store experiences we've encountered. That's why this is our favorite UPS store. ?
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January 2024 by Dreamy Patel
Customer service is horrible. The manager is simply rude. He couldn't help track a package that I had tracking number for. Manager simply seemed like he has no interest in helping his customers and doing his job. Unless management service.
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December 2023 by D P
Customer service is horrible. The manager is simply rude. He couldn't help track a package that I had tracking number for. Manager simply seemed like he has no interest in helping his customers and doing his job. Unless management service.
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December 2023 by i didn't ask
I come here pretty often and I can confidently say that I do appreciate their service here. When I come in, i'm usually serviced by Alyssa and I can tell that she is very competent in what she does.
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October 2023 by Claire Angleton
GREAT customer service. Jean went above and beyond for me. I was about to be late to pick up a very important package. He helped me with directions and waited on me because he knew that I was flying out of town the next day.I will bring all of my UPS business to this location from now on.Thank you Jean!!! You are amazing.
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August 2023 by Van Pham
I put in a print order and when I came in to pick it up, they said no one at the store knew the log in to print, only his uncle did and left for the day already. So useless. The next closest UPS is 20 minutes away and I have to go back home and place a new order *hoping* the next location is competent enough to know how to simply print basic 8.5x11 copies: They asked me to come back the next day for a refund. Not even worth to drive back for the $3 refund.
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July 2023 by Tahira Small
Went in store and was not greeted. Someone came in after me and was greeted with a hello. When i got served i said good morning and the lady couldn’t even crack her mouth open to say anything back except for “mhm” why come to work if you treat customers different. Even McDonald’s has better customer service
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July 2023 by Frantzline Gaudard
the staff is amazing, especially the two women up front. the service is always great and fast
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June 2023 by Tiffany Taylor
Such a great place!! They are fast, friendly and helpful!!!
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April 2023 by Steven Mathai
Richard at this UPS Store has been one fantastic representative. Although being in a different state he was able to assist me with my shipping issue. I highly recommend this location for they know how to get the job done!
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February 2023 by Susan S.
Jean Viel is an Amazing Expert with white glove packing of our Art from the Heart Resin Wall hanging which my partner and I needed shipped to Nyc. since it had precious stones and crystals applied to it we needed assurance that it would be packed and shipped properly.His warm and friendly attitude and professionalism are refreshing since we were concerned being that it was our first order shipped that day. We look forward to having Jean ship many more for us.Our client in NYC was very pleased with the perfect condition it was received.Kudos to You Jean Viel! illiana and Sue from Art From The Heart!
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February 2023 by Cari J.
I placed an online print order that was needed timely. When I went to the store at the appointed completion time, the employees admitted that they had no idea how to complete the order. They tried calling their manager who was not answering the phone. I contacted the store multiple times to request a refund since it was not fulfilled and they have yet to follow up. I will now dispute it through my credit card.
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December 2022 by Maibel Brito
Jean viel is the worst person I’ve dealt with when shipping packages. He had an attitude with all the customers and could not even tape a package. Never coming here again.
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November 2022 by Cathy Stepaniak
Dry helpful in getting a label printed and my package sent out. You have my services always. Ty
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November 2022 by Jessica S.
now, I don't really leave reviews. I went in the other day to return some items and pick up a package. the associate helping me said his name was Viel. then I seen that that wasn't his first name but instead his last name. He was very rude, but I kept my composure because I'm a polite person. He kept giving me attitude and snatching things out of my hand. I'm never going back to this location again and I'm going to tell all my friends never to do business with this UPS store.
