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August 2025 by Janay Lewis
Awful, most of them don’t want to do anything and always try to send me to another location
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August 2024 by Mallory Swinson
I came into the post office to process my passport and had the great luck when I met Tanisha in the passport department. From the beginning she was very helpful beyond what one would expect. She was patient and attentive as I expressed I was under a time crunch. I was having a problem obtaining my birth certificate in a timely fashion. She worked with me by showing me where to apply on line and she made the process easier. She looked over my paperwork and advised and educated my in other areas that would expedite my paperwork.The entire time I’ve interacted with her, she was so kind and helpful. She gave me great advice throughout the process and her demeanor was upbeat and friendly. She expressed amazing customer service and in the end I was able to get my passport issued.
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August 2024 by Carlos Mora
Clerks are very rude and lazy for whatever reason. As a former employee I know the paid and the hours are bad but why stick to a job you hate and be rude to everyone else.
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August 2024 by Kandis Swaby
This place is the worst! The people who work at this location seem nothing but miserable. I was just waiting in line like everyone else. Then, the employee who was a man seemed like he wanted to provoke me because of other customers before me. That had nothing to do with me.I just wanted to get in and out. The man got butt hurt, I wasn't really interested in making small talk. But I was polite about it. I just moved from out of state. I usually don't write reviews, but that man and other employees were beyond rude. To all the customers there that day. I was in shock. All the post offices, I've been to never had a problem. Until coming to this location. This location needs to really work on their customer service skills. Whatever they're upset about shouldn't even take it out, on other people. Very unprofessional setting this is. I don't recommend anyone coming here. Do yourself a favor.
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August 2024 by Jordany Jurmeille
Today I decided to come to the post office earlier because when I come late the line is always long. So today I came around 2:20 and when I saw no line I was happy. My cashier T was so nice and efficient and even waited while I called and made sure I was mailing the right envelopes and even tape them in front of her. She really made my day. We deserve more nice people like her.
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August 2024 by Vilma Myers
The worst post office ever.. I have a business and I try to ship my products in the morning and every time I come here there is a line and only ONE EMPLOYEE WORKING! All employees should be FIRED !!! They just spend time interacting with each other .......
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August 2024 by mad Hatter
Over a week they’d had computer issues and nothing is working, can’t scan packages at the kiosk, can’t put them in the drop bin. There is no point for this post office to be open until they get what’s needed to operate fixed. Worst post office I’ve ever been to
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July 2024 by hingrit catherine cruz cano
The people was really angry ?
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July 2024 by Scott Schneider
This place is the Dantes Inferno of Palm Beach County's USPS. Long lines, one person working the front 89% of the time while people watch like it's a construction site, and inoperable equipment inside. The mail chute has been "out of order" for months. The computers have been down for a week. The mailbox outside has been removed because they claim people were damaging it. Do yourself a favor and go to any other USPS. This building should be shut down and condemned.
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July 2024 by RICKY Woods
Need adequate staff and efficiency
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July 2024 by Sarai Zuniga
Customer service is horrible here, I tried calling a million times and they never answered
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July 2024 by A Concerned Citizen
Monday afternoon.
6/24/2024
Entered at 404pm and there is LITERALLY a line of approx 25 people and a single lone postal clerk on duty at the front desk.
YET what appears to be a station manager or supervisor of some sort (African American lady) is standing nearby leaning against the wall idly looking at the entire line and doesn't seem the least bit bothered by her co-worker being overwhelmed at the desk ....this is outrageous...this station is in drastic need of an operational audit beginning with the Station Manager who I am sure CAN locate another set of helping hands "in the back" to help to this poor lady manning th desk alone whilst the line continues to grow..
I hope someone high up in the USPS managerial food chain reads this review....
06/24/24
Approx 447 pm.
This station is an abject operational failure.
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July 2024 by ODESSA BROWN
Unfortunately this location appears to be short staff often. It's not fair to the one person working to have a line with 20 people waiting while Iwe can visibly see two other employees walking by checking out the lobby line. Any other location would have called someone from the back to address people seeking to pickup items only. It's unfair for post office box customers to be redirected to a line with 20 people for mail scanned via informed delivery that is not in their box. It defeats the purpose of informed delivery as I made a blank trip to the post office.
Furthermore, after waiting 15 minutes in line(only because someone else for PO Box services said I could wait with them) the same agent then tells me to go wait somewhere else immediately. With that being said, she should have done that initially and called someone from the back to assist. Over 25 minutes lost, just to be told the mailed has not been delivered yet and half of the day has passed. This location can use some attention; finding ways to address customers needs during peak hours or any hours for that matter!
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July 2024 by Yasmany Pedrosa
Very bad, they send me packages and they give it as delivered in the tracking and they don't deliver them
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July 2024 by Odalina Perez
the worst customer service a customer can receive! Before employing a person they must provide customer service!!!! They should close it! How disgusting…..a rude person and making me waste my time and my money. His employee's name is Robert, he is an animal.
