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December 2023 by monica concepcion
The lady in the front desk, sooooo rude! And she is the one person en the store !! The name is Maura , I was two time 1 day she don’t accept my package she said I need repack, 2 day day same package and she accepted ?
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October 2023 by Sm Patriot
Never have I ever had a post office employee be so unprofessional. White petite lady with blond hair. Seems as she doesn’t like her job and by the looks of reviews, not her first time rubbing someone the wrong way. Never been there I walked in to tell her I needed to overnight , she just starts yelling I ain’t got the labels, so is it everywhere , her response I DONT KNOW , I ask about another post office she just mumbled something. It looks like trash inside anyways. These are the reasons things are changing and these people won’t have jobs for long . Went to the one on US1 & a 100% better experience. Avoid this post office if you want to avoid unnecessary encounters with this lady.
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March 2023 by GOOD VIBE TRIBE G.V.T.
Love this post office and the staff members!!!
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January 2023 by Loraine Jarreĺ
IF I could give a zero Stars I would the lady that is at the desk with blonde hair the white lady is mean and rude as he'll she wrote on my package return to sender not know I had a cc on file to take care of the rest of my shipping which cost me over 50.00 and a customerI am so disappointed that this person is aloud to be even working at the post office.she was yelling at me and I was a calm reasonable customer there is something wrong here and she is part of it .... RUDE RUDE LADY FIND ANOTHER JOB THIS ISNT FOR YOU!!!
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December 2022 by H H
My grandmother‘s birthday card and my voting ballot is sitting over that Lake Park post office… Nobody ever informed me that it was shut down. I had to track my ballot to find out why it was never counted
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November 2022 by Dee Vee
The Caucasian woman with blonde hair refused to accept my prepaid package by asurion (damaged phone inside). She gave me a d*** reason like USPS air cannot overnight phones. She tried to sell and charge me for ground shipping to send off a prepaid return package. Save yourself time and stress - don’t go to this location!!! I dropped off my prepaid package at another location across town with no issues and wasn’t questioned about what was inside the package
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June 2022 by Greg Kline
The gentleman behind the counter very polite and professional. It was a lot faster, in and out for me than the large Post Office on Blue Heron Blvd. Traffic is calmer also on Park Ave. I'm definitely going back again !
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March 2022 by Jenny Anna
IF I could give a zero Stars I would the lady that is at the desk with blonde hair the white lady is mean and rude as he'll she wrote on my package return to sender not know I had a cc on file to take care of the rest of my shipping which cost me over 50.00 and a customerI am so disappointed that this person is aloud to be even working at the post office.she was yelling at me and I was a calm reasonable customer there is something wrong here and she is part of it .... RUDE RUDE LADY FIND ANOTHER JOB THIS ISNT FOR YOU!!!
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August 2021 by Jessenia Maleta
Honestly, I don’t know how they haven’t fired their employee Maura. How do you have someone so rude front and center at UNITES STATES POST OFFICE! How do you allow someone like that to represent such an important place. She has no customer service skills, she is horrible. There’s so many people without a job who are so much deserving of her position. She acts as if she HATES her job and takes it out on customers. I will be driving further down to a different post office because I refuse to stand in front of this lady again.
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August 2021 by Pablo Rodriguez
By far the WORST customer service I have ever experienced in my life. The animal at the front MAURA is the rudest most non customer service employee I have ever witnessed. Throughout the entire 3 min transaction she was huffing and puffing as if she did not want to be there. I dont understand how people like this get a job in a place like USPS. Attitude is ridiculously rude it took everything in me to not snap at her . She needs to be FIRED as soon as possible. Looking down the at all the negative reviews about this one lady and she’s still there blows my mind. Would never go there again I rather drive 50 miles elsewhere.
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July 2021 by NDT
This post office could be outstanding IF their employees had customer service training and skills. I was attended by an employee by the name of MAURA (blonde lady - specifying to provide a distinguishing factor in the event others have had issues) who was completely unprofessional. It seems she may be working at the post office for a long time and maybe she does not like her job anymore (or at least this is how it came across). She does not know how to speak to customers or help them with their issues. I calmly waited for her while she was at lunch and then when she was done, I explained that she helped me ship a package on June 7 that never got to the destination because the address she inserted on the international mailing label that she created was incorrect. I wrote the correct address on the box itself however, the international shipping label created by the post office only included the street name without a Province or Postal Code (it was going to Canada). Her immediate response was (in summary) "the shipping label is the same and I cannot control another country not accepting it with only a street name since they should read the box. If you would like to speak to a supervisor, i cannot help you since we don't have one here and you need to go to Riviera Beach or Palm Beach Gardens. Is there anything else I can help you with?" This is when I got upset and explained I would prefer being helped at this post office and she went on explaining how she did nothing wrong and there was nothing she could assist me with as it relates to the label that was placed on the box that was returned that clearly says "No such address / address incomplete" since she only inserted a street on the shipping label, without the full address and this is fine. She then very sarcastically told me (as I was walking away since it was clear she was not going to help me) to have a nice weekend and I responded in that I hope she did also and thinks about how to better treat and help customers. MAURA should not be working in customer service. She is the reason I am leaving this poor review.
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June 2021 by Anthony Lawrence
I was supposed to have mail stopped a week ago post office or mailman ignoring my request to hold mail I will never ask this request again I will be buying a large locked mailbox
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April 2021 by X sg
bad mannered and rude this lady
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December 2020 by Anthony D'Amico
Ok, could use two more tellers
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August 2020 by Jorge C
Worst Post Office I’ve been to in my life. The blonde lady with glasses has ZERO costumer service and should be fired immediately
