Walgreens Pharmacy has received a mix of reviews highlighting both strong customer service and some challenges. Many customers appreciate the organization, cleanliness, and helpfulness of the staff, recommending the store for its good prices and overall shopping experience. Specific staff members, such as Alec in the pharmacy and associates in the photo printing center, have been recognized for going above and beyond to assist customers, especially in urgent situations. Customers noted Alec's quick response in filling a critical prescription, which provided relief during a stressful time. However, some reviews pointed out issues with the pharmacy being understaffed, leading to longer wait times, especially when customers faced difficulties with prescriptions. Despite these challenges, the staff's friendliness and dedication to customer satisfaction often shine through. For example, one pharmacist took time to care for a customer's situation amid a busy environment, and another associate was praised for helping a customer find skin care products and navigate store deals. Overall, Walgreens Pharmacy is viewed as a reliable option in West Palm, with many customers expressing their intent to return due to the supportive and attentive staff.
The absolute zero care of customer service. Their system designed for scripts during lunch time, receiving, processing is terrible. AI needs to be implemented for clarity, transparency, speed and the stores location is not good. Don’t go here, go to CVS. Beautiful new building with the wrong people. Zero zero zero... read full comment
February 2025
Very good organization, cleanliness and customer service, I found what I was looking for and at a good price, I recommend it 100%. I will come back every time I need something.
January 2025
It is a disgrace, the workers mistreat and make fun of customers, it is humiliating, they play with people's health
