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March 2024 by Swahee Haye
Guarantee high blood
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March 2024 by William Benson
I have never been to Zaxby’s! Today my Wife kid wnd i decided to try it! So we placed a mobile order! Waled into the restaraunt and it felt like a hundred degrees in there which ok figured the A/C was out! Next the employees are not very friendly ok i blew that off! Got my food got home we ordered a 6 piece and got 5 ordered extra fries which we paid extra first and we got a little hand full! Took a bit of the chicken fingers and soit it out tasted like it was cooked in a month old burnt oil not to mention the very small portion of fries we got were burnt! My daughter who loves chicken fingers took a bite and said nope i dont want it it taste funny! I was so excited to try this place for the first time hearing the hupe about it and was so disappointed with everything! I will never return to this establishment again! Spent 14.00 dollars on food we coukdnt eat! Went in the garbage where it belongs!
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March 2024 by Aaron Cochrane
4 of the employees were outside on a smoke break for at least 20 min. Talking and giggling while I’m waiting in the drive through for my food. It’s ridiculous, I just want my food but I’m having to wait 30 min to get it. Literally no one is here I don’t get it.
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February 2024 by Chris Carter
Bad customer service in drive thru.
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February 2024 by Juanca Robles
The best fried chicken ever!!!?
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February 2024 by Christian Castillo
Highly recommend this place better than Chick-fil-A better than Popeyes better than anything around. Clean atmosphere. Great customer service, always On the top of the game and fast. Can’t get enough of this chicken ?
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February 2024 by John H.
The Service - can someone please explain service to Zaxby's? At least the one on the perimeter of the outlet mall on Congress Ave. I live in a community three stone throws from Zaxby's. So it's a "go to" choice when we want to eat light and fast. Zaxby's food isn't a WOW but it's pretty good. However the service may be the worst of any franchise drive thru anywhere. We never order in the drive thru and get the food without having to pull into a parking space and wait. So we tried delivery. Ha! The delivery guy could not find us even though we're literally across the street! He contacted me in Spanish - uh - I don't speak Spanish. He didn't speak English!Fortunately my wife speaks Spanish but she got so frustrated with the guy she hung up! Eventually we got the food. But when I think Zaxby's - not often anymore - I think: where else can we go? Wendy's!
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February 2024 by April Beatty
They make every customer pull up as soon as they pay even if no one is behind you then they put no sauces in your food or napkins and then you got to go back around they get an attitude and only give you one sauce when you ordered two meals and close the window in your face this is so rude but I have to admit the food is good the doors lock at 7
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January 2024 by Mackenzie B.
Chicken and sauce bussin ! Funnel cake is worst thing I've ever seen in my life actually. Service sucks they always make you pull forward
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December 2023 by Tina C.
I went there for the first time today. waited forever for the lady at the window to take my order than she took the order still had to waite forever at the stop sign for my food than she comes out with like 10 orders trying to figure out who's is what! she was very nice this is on the restaurant not her ! I thought she was going to pass out running around like a chicken ! How can they expect her to run the drive through alone and bring the food to the cars ?
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December 2023 by LifeWith LeePoitier
The food is good, the service is a bit slow, but depends on the day and time you go! The fries can be a bit soggy if you’re ordering delivery and they won’t be packed as it would if you went in
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December 2023 by Marquis Harper
Savannah Semaj Aliyah Tyler & Robin are awesome and the manager is always very
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December 2023 by Danielle Smith
The cobb salad is so good BUT at this location, you're stuck waiting 20 minutes every single time, no matter what. I've tried using the app to order ahead and no one checked the order system so I still had to wait the 20 minutes. Or you pull into drive through and they game the timer system by making you wait to place an order at the speaker until they've served the 2 cars ahead that they made pull up into a parking spot. And then someone in pajamas walks your order out to you. They put a sign saying to be nice to 'teen employees' on the speaker but these are grown folks inside walking around with airpods in and have 0 sense of urgency. the other local location is nothing like this even though it seems busier.
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December 2023 by Debra Bennett
It was so nice to dine in a restaurant and receive hot, fresh food from a courteous cashier. No wait and super clean location. My new favorite. Tiylah and Robin are wonderful.
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December 2023 by Kim
I don't know what's going on lately, but this is the third time I came to restaurant and had an issue. First time, drive thru was closed, second I ordered online got there and they were closed, last time ordered online again and get there to hear there's no food and they're closing 4 HOURS ahead of timeGet your business together or just shut down that one completely