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November 2023 by Laura Melo
My daughter bought a car Romeo Alfa 2018 on June 2023 and they sent the car to Alabama to her withow any plates, registration form and any sticker inspection and now everyone at that office never answer the phone and now they blocked my daughter we need to get that form to register the car at the dmv and we are waiting for it and nobody wants to help us. We are paying the car every month and we can’t use it because we don’t have the docs and the bank don’t have the tittle either. It’s so frustrating situation for us.
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November 2023 by Emily Claudette Freeman
Darwin was engaging, funny and truly didn't make me feel pressured. He listened to my needs and helped me find a match according to them. Do ask for him!
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October 2023 by Mike L.
This dealership is a joke. We pay for a warranty to get a car fixed when we have a problem we bring our car there. It sits for two weeks. The service department don't answer the phone nobody ever calls us.
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October 2023 by Morgan Payge
I had a terrible experience at this dealership. The finance manager was condescending and dismissive. I ended up walking out because I couldn't believe how rude he was. There are dealerships on every corner. DO NOT WASTE YOUR TIME OR MONEY AT THIS PLACE!Not to mention every light on the dashboard was lit when I test drove the 2018 Audi Q3, the salesman told me that they will fix it. But why would you have a car on display as if I can drive it home today when it clearly needs a lot of work to be acceptable to sale.
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September 2023 by Marc K.
I worked there beware they have sold cars with bent frames cars that were never brought through the service department .Sales refused to fix anything but safety issues .New GM is the worse beware also they screw over their help to
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August 2023 by jennifer harris
If you like lies being over charged unknowingly ,lights on your dash ,mechanic shops & sitting on the side of the road then buy from Benji there great for all that .....update I finally received the car the check engine light was on there was numerous mechanical problems as well as 100 carved in the side of the vehicle the paint is chipping and no check in the car like promised so I called once again and once again I was promised a bumper to bumper warranty and told to wait 2 weeks before I took the car into service so I did after 2 weeks of not being able to drive the car I went in to have it serviced and just like I thought lied to again the warranty covers nothing and to fix the vehicle it is going to cost $4900.00. Do not buy from these guys. I promise you u will be cheated and ripped off !!!!!!
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August 2023 by Wc3 uploads
Do not be fooled by their 4 star reviews. If I can give them a 0 star review I would. Believe me. These people are SCAMMERS. They sent flyers to your home telling you that you win something only to find out that is not the case. We went to the location they told us to meet at and they were not there. What’s worse is that, when you called them back, they phone number is no longer in service. I used a totally different phone and called them again and I got their voicemail. Called them back again using the same number and again, it was no longer in service.they are just wasting your time and money. BEWARE!!
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August 2023 by Zula B.
Awful customer service and lying car salesman. The company should be under water as deep as the titanic. Scam, scam, scam. The greeting is fake because all the lies flow after the fake smile. Finagling numbers and adding fees. Just a mess.
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July 2023 by Rebecca Valverde
I bought a car over 23 days ago. They received the funding. They have refused to ship me the car. No one will ever come to the phone. I have been given 4 bad numbers for the supposed shipping company. They send me to voicemails that are full. None of the staff will give me a straight answer. It’s seeming more and more like fraud. I have text messages with contradictory stories. They beg me not to call the finance company. ABSOLUTELY DO NOT DO BUSINESS WITH THIS COMPANY!!!
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July 2023 by Jerrad T.
Sends me a pull tab set up like a scratch off! It states i won $5k dollars cash! I get all extra excited due to the fact im broke after having to bury my brother and dad within 9 months of each other! I have been extra emotional and act cried thinking the lord sent this to me as a way to help me! I drive 25 minutes just to have them tell me the5k cash winners where actually $5 giftcards! I told them to keep it! Im absolutely floored a company can use a scam tactic to try to get people in to buy cars! I am getting ahold of some Lawyers! This has to be illegal!
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July 2023 by Michele Roth
Very courteous staff. Stress-free vehicle purchasing environment. They keep their word, and that means a lot. Excellence in post-sale customer service as well.
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July 2023 by Karina Vazquez
I purchased a 2020 Mazda in great condition with very low mileage.This place helped me out a lot and they make sure that the car is maintained even after buying it. I would recommend others to come here. :))
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July 2023 by Ciara H.
If I could give a zero I would. We went to this dealer looking for a specific vehicle but we were told that the vehicle had issues with it so it was unavailable. They had suggested a similar vehicle but that it was in Orlando. We really didn't want to wait to see a vehicle but they told us they could transfer down with no problem, we would just have to give a $500 deposit and that if we didn't like the vehicle, the deposit would be returned. The next day we didn't hear back from the dealer all day and we called the sales person that was helping us and they told us it would be there at 6pm. We went there and we liked the vehicle but unfortunately it was too small for our family. The sales person kept trying to convince us that it was "spacious" when it clearly wasn't. We tried looking at other vehicles but the one we settled with, didn't end up working with our budget. We left that night without making a purchase. After a couple days we called asking about the refund of the deposit and they told us since we didn't make a purchase that we will not be refunded. We told them that that wasn't explained to us and we are under no obligation to buy a vehicle. I spoke to manager Tyler and he told us that the car actually came from further than Orlando and have to make out the cost of that and then we were questioned as to why we didn't purchase the second option. Then he continued to argue that we were made aware of the "down payment". I told him that it's his company's practice and suggestion to transfer their vehicles- we did not ask them to do that and that it was not a down payment, that it was a refundable deposit. Then he tried to explain that we signed paperwork in hopes that I wouldn't know any better; that if you do not take the car off the lot then it's not an official transaction. Tyler was very deflecting, condescending and didn't give any resolution. On top of that, we keep trying to call the people we dwelt with directly and they don't answer and continue to transfer our calls to a voicemail that doesn't take voicemail.
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July 2023 by Sam N.
Total bait and switch. Promised to hold a car for us. We drove 45 minutes. Car wasn't available once we arrived. Total scam.
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June 2023 by Williams Kamga
I never bother to write review online till today. I got a car from benji auto they add so many fees on the car that it end up costing 6k more than the price. They put the price online cheap and reap you from all the money they can get. Deliver a car to you with bad conditions and dirty. I wouldn’t advice anyone to purchase car online specially at Benji auto . To mention they say delivery fee on them then make you pay the whole thing of 22k price online I end up spending 29k on a car that already had 60k+ on mileage. The management team and staff are not even responding and always hanging up on you.
