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November 2023 by Robert Diaz
I’ve been a Danny’s Great Bear customer for years. I recently took my car in for an oil change. I saved money, they were very efficient, and organized. It’s a higher end car German car I wouldn’t entrust to just any shop. They were also about 25% less expensive than the dealership.I highly recommend DGB!
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November 2023 by Ruth Athanson
We have had our vehicles serviced at Great Bear on several occasions. The charges have been reasonable and the work quickly completed. Good follow-up was an added plus.
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November 2023 by Sergio Machado
I discovered Great Bear while searching for reviews online. My past experiences with other providers had me on the lookout for better options. Affordable prices are a priority for me, followed by other important aspects such as cordiality and professionalism. Although I'm far from a mechanical expert, I have enough knowledge to dislike it when technicians are condescending and treat you as if you're clueless, often resulting in them trying to overcharge. However, my initial experience with Great Bear was nothing like that. I found them to be completely transparent and honest about my vehicle's issues. The pricing was totally fair, and the communication process was among the best I've experienced in relation to car repairs and services. I now understand why Great Bear is rated higher than other services in Weston. Yes, I can recommend them. ?Services: Auto battery replacement
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October 2023 by Sussette Regalado
Great bear was a gem i found online near my house. It is hidden in Weston, but ABSOLUTELY amazing service & my car was done in less than 2 hours. I love the follow ups done by the staff to make sure everything is working correctly.thank you Great Bear team !
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October 2023 by Kris Grobins
Superior experience! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐I give this place 10 stars! I was so impressed with everything (car performance, turn around time, customer service). Juanita is AMAZING!! Thank you for taking such good care of me and my car. I'm so glad my car was taken care of by knowledgeable and courteous professionals. They even took pictures and let me know exactly what needed to be taken care of. This was after bringing my car to 2 other establishments prior that could not help me or diagnose an issue. You will not be disappointed with bringing your car here.....there are even nice places to wait within walking distance (French Bakery, Taco Bell, and more to choose from in the next plaza over). Thank you Lenny and Great Bear team!!
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October 2023 by Annette Taber
Traveling back to St Pete after a conference in Miami, my Jag F-Type experienced a blowout right before hitting Alligator Alley. I steered off to the closest exit and found Great Bear Automotive, recommended by AAA.The place was clean and comfortable and the guys worked hard to take care of me driving all the way back to Miami to pick up two specialty tires that were not in stock locally. Within hours I was back on my way! Great service. Great guys. I trust and recommend them highly.Service: Tires
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October 2023 by josh palmer
Everyone I've interacted with here has been polite, competent, knowledgeable, and honest. I brought my car in to diagnose an issue I had noticed in the rear wheel area. In addition to diagnosing the issue, they took the time to document their inspection with notes and pictures so I got a full understanding of my car's health. They showed me what needed work asap vs what would need work in a few months. So far their prices have been better than what the dealership auto shop has quoted me.I also find it much easier for me to get in/out with them compared to my local dealership.It's a smaller shop compared to the dealerships in the area, so occasionally they can get a little backed up (for example, right before the school year starts). But if that happens, it's well worth the wait. In my opinion, they get so busy because they're trusted in the community. And for what it's worth, I recently got my brakes replaced the same day I called. It really just depends on time of year/day.Can't recommend them enough!Services: Steering & suspension replacement
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October 2023 by Thomas (Tom)
Just found great bear after a decade living in this area. For about 7 yrs I used the local Audi dealer since car was under extended warranty and didn’t want to deal with the eventual finger pointing if serviced elsewhere. I always had to fight with the dealer service to stop offering their “recommended” services as if they were part of the periodic required services. So after warranty expired I started using other local services but Covid hit and my usage dropped to under 2000 mi these past several years so have not done much maintenance. Now planning to finally get out of FL, it was time for oil, filters and thorough checks. Great Bear did a great job at a reasonable price and did not try to sell me on unnecessary “recommended” services even though they knew I was heading out on an 800 mi road trip. Plus they were the first service to point out dry rotting tires. After getting home and after drying out after a downpour, I could see the fine cracks and small missing chunks of rubber. Checked my wife’s tires and they were worse but the Honda service never mentioned it even though they knew she was going on a long road trip to relocate. Ultimately I found tires better priced elsewhere. But for routine services, maintenance and repairs, I’d highly recommend Great Bear.
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October 2023 by Jose Rivera
Repeat customer. Easily made an online appointment to have brakes, rotors, drive belts, oil change and tire rotation. Everything done as expected within a reasonable amount of time. Courtesy driver was not available but Brandon the service tech offered to take the price of an Uber off my invoice but I declined. Nice way to show great customer care.Services: Tire rotations
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October 2023 by Sam B.
This place is a racket. Was in a hurry so tried this place out for the first time yesterday because one my brake pads started grinding and needed replaced. This place quoted me $550 dollars for both rotors and brake pads to be replaced along with $1500 worth of additional repairs they said I needed. Told them I didn't have the money and to take my car down.That same day I go to my usual mechanic in Miami and replaced all rear brake pads and rotors for $190. This place may know what they're doing but the prices are beyond ridiculous. I will give 2 stars since the inspection was free.
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September 2023 by aaron keshen
Absolutely phenomenal spot. I’ve been going there since I got my very first car at 17. I’m 29 now. My dad went to Lenny from Great Bear Automotive since before I was born! If that doesn’t speak for their amazing quality in service as well as customer service, I don’t know what does.Services: Tires
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September 2023 by Kevin Y.
The level of professionalism and customer service at great bear automotive has always astounded me. Today I was fortunate enough to have yet another fantastic experience with one of their representatives. Brandon, showed his true colors when he came out to my vehicle and inspected the nail that I was very upset, had been lodged in my tire. I was not looking forward to spending my Saturday, waiting for the repair, let alone the cost as it is an expensive tire. Brandon grabbed the nail with his hand and pulled it out of my tire and showed me that it had not gone through all the way, and since I was not losing air pressure that I had no problem and could just go home. Anybody else in the world would have taken up this opportunity to make some money but instead, Brandon was honest and treated me like family. They may not have made money off of me today, but they certainly secured a customer that will be coming to them for any, and all of my automotive needs for the rest of my life. I have also called to tell friends and family about this experience and I am very certain they will be visiting. Great Baer automotive as well. Thanks to the fantastic customer service offered here. Thank you, Brandon, and thank you. Great bear automotive!
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September 2023 by David Cuba
I've taken my car here for service a few times. These guys are honest, knowledgeable, and friendly. They don't sell you services you don't need and the prices are fair. I highly recommend using them.
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August 2023 by Odessa Hopkins
Our car died while we were 100 miles from home. I was very skeptical, but Great Bear was less than 2 miles from the hospital. It was a chance worth taking! They have the best customer service, do very good work, and use quality parts. After service, they followed up days later and then a few months later, just to check in. No service pitch! That's a first! Thanks Juanita and the Great Bear team.
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August 2023 by Eric Wilson
Had 4 new tires installed by dealer on my Navigator and one starting to separate. Under 7,000 miles.GB researched getting a replacement but it was not a named brand and it would take 5-7 days to receive.Called the dealership with no response, still waiting on return call.Needed the vehicle now for a trip and waiting at the dealership for days was not an option.We collectively decided to get a named brand tire instead.They ordered one and it was installed the next morning.Great working with a group of professionals that think outside the box.I’m a happy client, again, now going on 10 years!Services: Air & cabin filter replacement
