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January 2024 by Victoria C.
Awful I went here and when I bought an Apple Card for my child birthday, My kid kept saying the card was invalid, I took it back and told them, they said it wasn't their problem this happened 3 times whenever I try to get gift cards for my kids! Don't go here unless you wanna get pissed off.
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September 2023 by Paul C.
Wish I could give them zero stars. Kept going back to them because they are close to my house. Well, after the tenth (maybe more) mistake they've made with my medications, I am finally done with them. Always a long line and pharmacy assistants are clueless. Avoid.
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July 2023 by Mark M.
I've never had a problem until I've gone to these people. They hung up on me three times in a row after being on hold for 30 minutes. They never have anything in stock
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July 2023 by Mariangela R.
Horrible costumer service, from Pharmacists; their assistants and cashier. It seems they blame you for their own problems. Don't go there
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December 2022 by Maritza V.
Every single time I come to this location, NO ONE is ever available to assist. When you don't have an item on the counter, they always say, 'that's all there is. Whatever is there is all we have.' Seriously? Nothing in the back? I am literally standing at photos, an employee passed by me with an excuse me, failed to ask me if she could help me and began assisting other customers. I previously ordered 2 calendars as Christmas gifts a few days ago. Email said they were ready for pickup. I collected the items but when I got home, they were single photos instead of calendars. I returned them and employee stated she would have them ready.
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November 2022 by Erika A.
I would give this cvs branch a negative star if I could! Always a long line at the pharmacy! Never helpful, always have an attitude , and soooo slow! They are always out of medicines and last time the pharmacist didn't even look me in the eyes and would constantly roll her eyes when speaking to me! As she was telling me she couldn't help me find a cvs that had the medicine my child needed!! Today (a different time) they closed for lunch and closed in my face I waited the half an hour and then their system wasn't working when they came back. Literally countless of times that we've had issues here! It's crazy how this cvs in such a prominent area sucks and lacks soo much attention!
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June 2022 by John C.
This place is horrendous for basic customer service. The phone menu will take you at least 10 minutes just to navigate to hold for a pharmacy. Today's adventure was three separate calls to fix something their app messed up. All three calls were on hold 30+ minutes and no answer from pharmacy. They even close now for lunch (when most people need to call them) and yet they still don't answer when they are supposedly there.
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January 2022 by Melissa S.
This CVS Pharmacy branch is the absolute worst. In the past 4 months, they have lost 6 of our family prescriptions-including my children's epi pen prescriptions. They constantly run out of medications, today they didn't even have antibiotics. They are always a long wait and when you arrive at the check out they have a difficult time locating your prescriptions, and on several occasions they are filling them right there (even through their automated system texted me they were ready days ago). One of our doctors has gotten so frustrated with them, she filed a complaint with corporate. And to top it all off, the staff working is incredibly rude and they never answer the phones. I have nothing positive to say about this CVS location. Save yourself some time and stress and go to any other pharmacy for your prescription needs.
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September 2021 by Ignacio F.
People extremely rude.. I asked about COVID test there and they send me to the web page ...thank god I have 3 or 4 Walgreens around
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September 2021 by Marvin G.
Have been trying to contact this store for the past two days, this includes 8 calls where I was disconnected and 4 times that I was hung up on. Service is totally inconsistent, they never seem to have enough pharmacy personnel on duty. Other than for Marco, the pharmacy staff is clueless. If Cvs were not my insurance plans preferred pharmacy I would definitely go back to Walgreens or Publix.
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September 2021 by William R.
At first I called in about receiving my cOVID-19 Spoke to the pharmacist Anna Who informed me to come in the next day for they are usually less busy for walkins between one and three. When I got there the next day I greeted the pharmacist Marcos who is rude and apparently is the manager of the store and he's the one who dictates what happens and Doesn't that pharmacy therefore refused i've given me the shot. He told me I had to schedule an appointment Or if I wanted to I can come back in and speak to Anna on the next day. I said that I've already wasted enough time here and if you did not except walkins then you guys should not be telling customers that over the phone. The CVS off of Weston Road was much more pleasant and very accommodating. I am done going to the CVS on Indian trace they need to work on their customer service
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March 2021 by Kandice Z.
I mean..... it was OK.... the self check out wasn't great... people need to stay out of my personal space n do social distancing. I kinda didn't want to come back here.... it was fine.... but I didn't love it.
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November 2020 by Marie M.
You don't know how many issues we've had here in the pharmacy the past three months. I've had to reach out to the corporate office to intercede for us. Even they, as much as they've tried, can't reconcile our account and prescriptions. To date, I still have to drive to Tamarac in order to get some of our medicines. It's crazy! Even last night, I went in after several automated calls notifying me that our prescriptions were ready, but when I went in, one of them was out of stock and the earliest it would be there would be Monday. I know there's a shortage of inhalers during this COVID crisis, but asthmatics, especially children, shouldn't be without their inhalers or epipens. I stood in line for over 15 minutes. The pharmacy tech was nice, but he said I should call before heading there next time. Why?? I received calls all week that they were ready. I pray they fix these issues soon for all their customers because I can't believe we're the only ones with this ongoing problem.
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November 2019 by Ilan T.
Usually buy my stuff here since it is very close to my house. People are usually nice and try to work with you to help you. The pharmacy is usually good as well. I only had an issue once when my prescription (which I filled the previous week) was delayed until the Thursday of the week after and I needed it Wednesday due to a surgery on that Thursday. When I called to ask for a solution, the lady at the pharmacy said "you know what happened with the hurricane right?", referring to hurricane Dorian. Literally nothing happened with Dorian, the hurricane did not even have effects in Florida. I feel like that lady needs to go through customer service training, because it is not my problem that the prescription is late and her response was not appropriate. Besides this, this CVS is pretty goo