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January 2024 by Romny Gonzalez
I took 1 hour and 27 minutes to get my order: cold pizza! I still don't know what happened to the delivery boy, but according to the tracking he drove more than 30 minutes with my pizza! Very bad service guys!
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December 2023 by Erica Shaw
Ordered a large 1/2 cheese 1/2 pepperoni pizza in the store. Staff were nice but the pizza was awful and undercooked. It was so doughy you can see it wasn’t fully cooked and tasted disgusting not like freshly made pizza. I had to literally put it back in the oven to try to fully cook it.
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November 2023 by Vijay Kumar
Every time they miss one order and have to wait 15 to 20 minutes more. It happened for my last 3 visits and they are not really apologetic.
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September 2023 by gerardo minsal
Pizza was not so hot. Just a regular pizza.
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July 2023 by John
This has to be the worst papa johns pizza place ever, we ordered jalapeños as an extra and they just packed the pizza with jalapeños, look at the picture, safe your money and don’t order from here.
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June 2023 by Melanie Wilber
HORRIBLE customer service! I placed an order for my daughter's BIRTHDAY PARTY, and our pizza never showed up. When I called, I was told that they could NOT do ANYTHING to help us at all because they didn't have enough employees to make our pizza. WHAT?! How do you have an OPEN pizzeria and no employees to make pizza? SUCH A JOKE! I called and filed a complaint, I was told I would receive a call back between 48-72 hours. NOPE, never heard back from them. PATHETIC!
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June 2023 by Rischenass
It is unbelievable that Papa Johns Pizza allows to be represented by rude and unhelpful staff. Just stay away from this branch.Parking: There is plenty of parking at the Weston branch
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May 2023 by Ali M
ordered a pizza on line from Papa Johns on Sat night . Paid in advance. I get a message on my phone saying GOOD NEWS YOUR ORDER FROM PAPA JOHNSIS EADY FOR PICK UP. This is at 7::01 pm, so I drive over and they havnt even made the damn pizza yet. So the kid tells me 3 minutes I promise. so by 7:25 I asked them to refund my credit card cause no one in the place seemed to know where my pizza was and I was tired of waiting. Mass confusion at this location. Furthermore none of the pizza makers {who were all kids} where gloves or tie their hair back. They wee touching their faces, mouths and then continued making pizza GROSS !! Do not eat here
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May 2023 by Sandra Portillo
I ordered online and when I received the order I received a 14 in large, I thought 16in is large no matter if it’s epic stuffed crust…I didn’t know a Hawaiian pizza came with out the pineapple? and instead they placed an explosion of onions. When I called to let them know it took long for them to decide what they were going to do, and let them to send me the right pizza. I have been waiting for past 45 min. No replacement pizza.. huh! Isn’t it 45 min or less is it free? Very disappointed on the customer service and overall resolution. Still waiting…. For the pizza….going on to an hour… last time I order from here.
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March 2023 by A Siena
Incredibly slow service. Staff are not customer friendly or willing to address issues with their system or service.Expect delivery times to be well over an hour, even when you live half a mile from the location.Don't know if I'll continue ordering from Papa Johns after two negative experiences.
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March 2023 by Ginger petspa
This people is great! Amazing customer service, pizza is always on time ,hot and yummy ?
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February 2023 by Prakash Patel
I go there atleast once a week, my kids love their cheesesticks
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November 2022 by Ryan LLoyd
Pizza was great!
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November 2022 by Michael S.
Delivery was not as ordered. Employee informed me that a credit would be assigned. The manager never made food on their promise. I love Papa Johns - but won't order from their franchises again.
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October 2022 by Alli Perez
Typically the delivery drivers here are great, but I recently had a disappointing experience with (I assume) a new delivery driver. His name was either Brandon or Landon. On top of being 10 minutes late, I asked for a no contact delivery because my grandma lives with me and is immunocompromised, yet he came to the door anyway. Also, I opened the door and he was on his phone with headphones in. Overall I felt like he was very disrespectful and impolite in comparison to the standard that the other drivers set. I will say the pizza was delicious and i’ve ordered from here multiple times and have always had a pleasant experience.