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January 2024 by Kimberley Carpenter
My friend loves the dog toys here. So whenever we come to the US we stop in and load up.
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January 2024 by Brandie Gargasz
Zack went above and beyond to bring my pups food from another store. The staff are always friendly and knowledgeable, thank you from the bottom of our hearts! ??❤️
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January 2024 by Rich B.
Dog washing went up 50%, completely dirty and, most washing tools broken and hard to use, you guys just lost a good customer.
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January 2024 by Odalis V.
Mold in the dog washing sink, broken blow dryer, etc. Employees are very nice, but the company has neglected this location.
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January 2024 by Paula Arciniegas Sáenz
anything you need for your pets you'll find here . Great store
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January 2024 by Karla Mejias
The smell of the towels and dryers has greatly improved, although the bathtubs are clean, they could be much better. (corners have mold)
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December 2023 by Noreena D.
great emoyeas Zach and Jared I have known for years. Was so excited to see them back - they loved my little beat up 20 year old dog Booboo who passed away. Now the cats are my focus and they are soooo helpful - found out how to help my cat with stomachs issues
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November 2023 by T W
Rachel at this location was very helpful in offering to call another store for me to see if they had a certain kind of puppy food for my puppy since her store was out of it. She also explained the dog washing station and vip. Then when I needed to exchange my dog crate for a smaller size, she was extremely helpful with that process as well, making sure I didn’t lose the price match discount I originally received and made sure to apply it to the new smaller crate I bought there. She is a great helpful easy going person. I hope she’s there each time we need to go there. :)
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November 2023 by Alexia Torrez
Cannot believe the customer service at this store. Multiple people in line and the employees just stand there. Especially the girl with short brown hair just standing on her phone! Its ridiculous to have this many people waiting to be helped and no one attempting to do so. Wont be back here anytime soon.
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October 2023 by Karen Slusser
First time I did the self bathing for dogs. It was awesome. I didn't break my back.
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September 2023 by Alexandra Corbo
Amazing experience! Me and my daughter took our American bull dog here on a Saturday afternoon at about 12:30 to use their dog bathing facilities. I worried that all the tubs would be filled and that we would have to be standing around for quite some time with a huge dog on a leash but that wasn’t the case at all. When we first walked in all the tubs were full but after a short 10 minute wait and a $10 fee- we were IN! This place is extremely worth every penny and we’ve decided to make it a weekly thing.
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September 2023 by Amarilys Diaz
Clean and organized store. Super friendly staff, helpful and welcoming. Knowledgeable of food choices and brands. Great ambiance with pets welcome in store and pets for sale.
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September 2023 by stephanie padilla
The staff here are very friendly and social! They are all well versed in different types of pets and are always willing to help. The store itself has something for every type of common pets like dogs, cats, hamsters, reptiles, fish, and birds. Everything from enclosures to treats!
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September 2023 by MARIO PORTILLO
We took our dog Monday September 4th at 7pm for a bath as we do every week. Today's experience was less than desirable. When we finish using the bath facility I was dripping in sweat and asked a gentleman called AJ if the air conditioning at the store was functioning? He sarcastic and rolling his eyes said is not working. I suggest the store manager to refresh their customer service training. By apologizing for the inconvenience and asking how could we make your experience better?.
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September 2023 by Sean Gallatin
" do not accept paper receipts to return items, you must give your phone number in order to return items, paper receipts are not acceptable". Words of the mgmt from this store. Super rude and nasty little lady too. Blamed it on the company saying thats their policy, hard to believe, but we'll be going elsewhere. BTW how about you clean up your store looks like garbage