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March 2024 by Raj Ramjit
Ordered through app for pickup at 12:30 on a Friday. Chicken was dry and aged. Disappointed because I usually love Pollo's chicken. Bad line management on food flow. App as usual works great. They need to bring back the boiled yucca with garlic.
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March 2024 by bob finch
Good food with a
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March 2024 by Debra Bryner
Drive in crazy busy..went in.. ordered cuban sandwich...and smallest coconut shrimp order just for a little extra treat...Had to ask for sauce .. got a lil attitude....Got home...shrimp was just short of burnt.. I have had Great Cuban Sandwich in past from there... Very Disappointed... Sandwich was not flattened and grilled... Maybe QUALITY CONTROL....NEEDS TO BE ADDRESSED..IJS..
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March 2024 by Adriana Gelista
POLLO Tropical with no pollo or beans... what?!Believe it or not, the previous time I was there, they didn't have pieces of chicken (the 1/2 or 1/4 chicken). And for some reason I gave it a chance again last night and they were out of beans!!! How can this happen when those are their main ingredients. Unacceptable.The attendants did not even apologize, it was like: there are no beans, get over it fast and pick from what we have.
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March 2024 by Mario Arbelaez
This place was good, the roasted pork was
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March 2024 by Nubian Love
Can’t call yourself La Granja and not get wings done right. My 8 count wings tasted like dead frog legs and hard like it was cooked 2 days ago to be served today. Wasted $13 of my hard earned income. The tostones were fresh and well done so one star for that and one star for the clean atmosphere. Never ever ordering food from here again. I’ll get my wings from Masan Asian grill next door. They make them fresh to order. Adios La Granja. You just lost one.Parking: Lots of spots if you wanna walk. The area around the restaurant is usually packed.
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February 2024 by Michelle Suarez
Order was wrong as usual and they ran out of lettuce... Too bad the chicken is so good there or i wouldnt
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February 2024 by william hornedo
What the point of app if never ever the food is ready when I
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January 2024 by Greg Grant
I was treated like I was interrupting their free time. The girl was definitely not happy that she had to do her job. Plus, I asked for some sauce, and when I got home, I noticed two of the sauces were opened and spilled all over inside the bag. I'm not sure if it was on purpose or if she was just
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January 2024 by Diana Pileggi
You always have to wait in lines to order. But the food is always fresh and tasty.Parking: It's behind a service station. And a rubber plant is like a shopping centerKid-friendliness: Yes because it has an open area and the closed one has a TV. They always have sports channels on
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January 2024 by josefercast
The food is delicious, but what bad service. Horrible attention. The place is messy and you don't know where the line goes, chaos.
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January 2024 by Joel P
Staff is rude, inexperienced and impatient.Wouldn’t recommend.
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January 2024 by Lyon
I tried the new tropical trio but it was a fiasco. I was hoping some tasty and fresh but all I got was something overcooked and lame. I ordered also a side of Tostones but texture was like a cookie made 3 days ago and cooked in the fryer over and over again.
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January 2024 by Marino A. Collante
Good for a fastfood chain with latin food.
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January 2024 by Britni Carter
very kind manager