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September 2023 by W Rose
Thank you Brad for such good service. We had a flat tire and called AAA. AAA dropped the service call. After an hour of waiting I called AAA for an update, even though I had been getting updates through text messages. AAA tech called Coastal and Coastal said they never received a call from AAA. Tech gave me contact info for Coastal so I could call. Brad said he would be there within 45 minutes. He was there within 20 minutes. Lesson learned; AAA text updates are worthless, call after 30 minutes and verify. Ask for phone number of company handling service call. AAA will be hearing from me as I pay a lot of money for membership.
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July 2023 by Nate Pruiksma
Sean the owner picked me and a buddy up and helped us out a lot. Super kind super friendly and was very helpful. Thank you so much to coastal towing for helping us out today. Would highly recommend!Service: Car towing
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July 2023 by David LeighAnn Pruiksma
Shawn (owner) of the company really helped out my teen boys today and I really appreciate it.
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June 2023 by Ernie Fernandez
Had to use this service not by choice but, they're pretty good people that did work with me. Thank you guys again.
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April 2023 by Ashley Adkins
Edited to add:No, our issue is with you and how your employees spoke to us over the phone and threatened us… Nice try though.Rude, ignorant, impatient, didn’t follow through on the job.Honestly one of the worst customer service experiences I’ve ever had. AAA outsourced this company to me after inadvertently locking my keys inside the vehicle. Upon arrival, Coastal called approximately twice in five minutes and left even though I was within 20 ft of my vehicle. They then refused to return for service and when confronted on the phone the owner of the company threatened my husband saying he was going to “come teach him a lesson”Service: Car lockouts
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April 2023 by Myra Powell
Don't use this company, unprofessional, rude employees. Will leave you stranded‼️Play it safe and go with someone else!!
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April 2023 by Karisma Riley
really rude customer service. I wouldn’t recommend this company to anyone i know! ?
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March 2023 by Nicole Owens
I had a great experience with this company. Quick response, came immediately, &’ price efficient..Service: Car towing
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February 2023 by Carla Craig
Great job fast careful
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January 2023 by GreenBlazer 416
Driver was real nice, promptly responded when I called and took care of when loading and unloading from the truck.
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January 2023 by Alan Leventhal
Call them this morning, told me when to expect them. Showed up at appointed time. Quick professional service
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September 2022 by Doreen Mork
Good honest guy !!! Very friendly. Very reasonably priced. Didn’t try to rip anyone off!Didn’t leave until everything was ok. I would highly recommend to anyone. I will call him if I ever need a towing service again. He will also get you keys out of your car if you lock them in !!!!
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September 2022 by jthablaidd
The kind guy towed my car around the block for free when the tire came offService: Car towing
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August 2022 by Sandy Elders
I have used them for years. They are always great!
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May 2022 by St. Joe Jen
The guys at Coastal Towing are always nice, helpful, on time and give they you a fair price. I've done business with them for years and I've never had a single bad experience. From an emergency tow in the middle of the night to towing a camper, they can do it, and there is no waiting for hours, they are prompt and courteous.
