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February 2024 by Pat
Phone help is useless
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December 2023 by Tyler Ewing
Good luck contacting a local branch over the phone when you cant make it there during open hours. Also, rude, outsourced customer service isn't helpful.
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December 2023 by Ernesto Goenaga
You can’t get anyone on the phone. Asking me to go online is ridiculous. I wouldn’t be calling with a question.
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November 2023 by Roger J.
I've been there twice in the past week. The people are great! But, the line was almost out the door both times. One teller is not enough!
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November 2023 by Keith Sponholz
Can't even figure out stuff about this bank unless you go in person. tried calling multiple times no answer
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September 2023 by Seven J.
Mary is a vital key member of the Chase Branch. As a face of the Chase company, she exudes everything a successful business could ask for.
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September 2023 by Carina B
Don't bank with chase unless you want to pay a fee when it comes time to pay a large amount of money at once. Apparently they have no free ways to use your own money
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August 2023 by EyeoftheValley
Great branch office with great staff. This location has a full service drive through. Does have a drive through ATM also.
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June 2023 by Jessica Katz
Stopped in to have a letter notarized, she asks for my debt card to check me in. She checks me in and says have a seat they will be with me shortly. 10 minutes go by so I check with her and she says sorry he had to go into a meeting and will be available in an hour....really
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December 2022 by VENNILA
Went into the branch to send a wire and we didn't end up sending it from there. The mobile app was much easier and the fee is lower for sending it from the app too. The staff has always been friendly though and they are always ready to help us with anything. This was also the first place we went to when we moved onto this town and they were so sweet to us. I would recommend this branch plus their accounts are great too.
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August 2022 by VENNILA DASS
Went into the branch to send a wire and we didn't end up sending it from there. The mobile app was much easier and the fee is lower for sending it from the app too. The staff has always been friendly though and they are always ready to help us with anything. This was also the first place we went to when we moved onto this town and they were so sweet to us. I would recommend this branch plus their accounts are great too.
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August 2022 by Boost Mobile
very bad management and they don't have customer service experience
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August 2022 by Chris S.
They do not treat there account holders well. My young adult daughter was scammed. She went to Chase for help and followed everything they said to do. They locked her account, but allowed the scammers to take $350 more dollars out 3 days later and then charged her fees. When we complained they closed her account because she was now a fraud risk. They wouldn't let her withdraw her sizable and rightfully hers money from the account They promise they will send her the money soon. One employee basically encouraged us to complain...so we are. Don't use Chase.
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March 2022 by noreen nevrly
This location used to have such wonderful employees but not any more. The front tellers are nasty. I never see any bankers in any of the offices. Carlos, the manager, was wonderful and I was informed he left. I waited 42 minutes for a teller inside today. I window had a commercial account and the other had someone who had a problem with their account. When I had my turn, I was greeted by a very young and snotty employee. Not friendly or nice. I will be trying another branch and will start reporting people like this.
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February 2022 by Stephen F Hartman
Very helpful and friendly.
