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January 2024 by Donnice Smith
This establishment is OPEN as of 1/5/2024.. the internet has it as "temporarily closed"... and it should be closed and remodeled.. This is one of the most disappointing, disgusting truck stops I've seen in a while...Considering it's prime location of the FL turnpike, you would think they would take pride in the upkeep.And if the staff focused on cleaning instead of standing around and talking it would probably be clean.Y'all need to do better
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December 2023 by Alan Baker
As a long-term over the road truck driver I've learned that most of these kinds of fuel stops are only interested in getting your money and rushing you off the premises. It seems as though every location they have that at one time may have had a decent sit down restaurant on the site they have shut it down and replaced it with a fast food joint. Not everyone desires to eat unhealthy.
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December 2023 by Who Ever
Manager Janet is a terrible employee she is such a mean and nasty old lady. I truly feel bad for the other employees because some of them are really good at their jobs. There are always job openings at this pilot maybe it's because she rolls her eyes up at the employees and customers while saying a nasty remark to them. This pilot must not expect too much out of their employees because Manager Janet is not a good person.
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December 2023 by Marc Brosovic
The only issue I've got isn't actually directed negatively towards management or anyone on staff. My complaint is directed towards my fellow " professional" drivers when you're parked in a RESERVE parking spot but have not paid for that parking spot when asked to move to allow the paying customer to park be "professional " and move now sometimes management is at fault because ultimately their parking policy isn't enforced
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October 2023 by DUD
The bathrooms are not automated yet, but hey, this is hands down the best Pilot Travel Center I've been to in the country! Customer service here is superb in all departments. Plus there is a Steak-in-Shake attached to it and the food is always fresh and delicious ?
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October 2023 by Christina Knight
I've been coming here for about 4 years now and the last 6 months or so this store has been absolutely disappointing and disgusting it we so bad not clean so dirty the fountain drink area and the coffee area is just so gross never clean at all the whole store is just nasty as can be!! I will no longer come too this one until something is done the employee don't do nothing they don't clean they don't do anything but check people out and it's crazy.. something seriously needs to be done!!! The food area is soo nasty don't even wanna eat the food it's that bad!! Hopefully their will be some changes soon!!
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September 2023 by Mark
This is an older store, but very clean and the staff i interacted with was very nice (evening shift). Bonus had a steak ‘n Shake attach to it. It’s self serve order which is fine, the food was good. Service was quick.
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August 2023 by Russ Cooper
Always a smiling face and even though they are busy, they always treat you like gold. I work overnights next door to the pilot and I receive nothing but excellence! Thank you midnight crew!
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August 2023 by Mark Royale
This is an older store, but very clean and the staff i interacted with was very nice (evening shift). Bonus had a steak ‘n Shake attach to it. It’s self serve order which is fine, the food was good. Service was quick.
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August 2023 by Kayla Yallgodlovesu
Good selections. Very friendly, they yelled, "Welcome in" or "Welcome to Pilot"
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August 2023 by Kayla Y
Good selections. Very friendly, they yelled, "Welcome in" or "Welcome to Pilot"
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August 2023 by Ivelisse Velez
Problems in this Pilot... the economic situation we are experiencing is tough. But I make sure I always have money in the business account. Always the same person, with a bad treatment. Telling… there is no money in the account. It's good that my partner has everything evidenced, with screenshots, date and time. It hurt me the morning of work. Upset.
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August 2023 by Velez D'Alejandro
The driver of our company just called me… about a situation with the diesel transactions. Allegedly, the cashier told him that the accounts had no money; When I check the accounts, it confirmed what I already knew, that they did have money, but I am surprised by something that I am going to report to the bank, and that is that the debit was being processed in the two different accounts. I took a screenshot as evidence. This happened 7/15/2023 time 4:45 am. I advise that I will investigate with my bank about these two transactions. This is disrespectful.
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August 2023 by BENNY ALEJANDRO
Disappointed… Always made thousands of dollars in diesel a month on this Pilot. Today July 15, 2023 at 4:45 am the cashier did not know how to make the transaction in two different accounts ($500.00 each) and she told me to go get the money in cash. The problem is always with the same cashier. I think that because of her they will lose me as a client. The times that Dave or Denisse serve me, everything is always good... but this cashier, who I am not going to mention her name, always treats me badly. I went to the T/A next door and all is well.
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June 2023 by Peach Transport
Shower #4. Dirty, moldy, dusty, filthy, and shameful. ?
