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December 2023 by Hayley Copeland
I walked in and was greeted, however instantly after, the sloppy salesman decided to help a coworker with a curbside order (who never asked for help). A man helping another customer instructed “Sloppy Salesman” to help me, which he continued to walk away from me. He reminded him that I should be helped twice. He came back after a few minutes, and since I wasn’t the owner of the account, told me that there was nothing he could do.I went to the Verizon by Lowe’s, and since I was an authorized user, they had no issues.Sloppy Salesman stinks. Location by Lowe’s was better.
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December 2023 by Carolyn Osborne
Friendly and knowledgeable agent. Very helpful without being pushy on making a sale. Very patient with the questions I had.
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December 2023 by Barbara Wetzell
This is “authorized dealer”. Walked in, no acknowledgment, finally was waited on, but the salesperson did not know what he was doing. People were in line waiting for help. Meanwhile the manager was in the back eating a sandwich. Go to the REAL Verizon store at 472 N US Highway 441 in Lady Lake. Andre is awesome!
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September 2023 by Mike yo
Walked in and waited while employees seen us there. No one said a word to us. We will take our business account else where with our entire fleet
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February 2023 by Marilyn Shutt
Did not disclose additional fees. Went back to store to find out about and didn't seem to care
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December 2022 by Catherine Miller
Those guys were not helpful at all. Very disappointed. Gave 2 stars cuz nice building n easy to get to. Otherwise they get a zero
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July 2022 by Vivian Dewitt
Jeremy the young man that helped me was awesome, honest, and if I need a cell phone I want him to help me. All went so smooth, thank Jeremy.
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April 2022 by Jim Walp
Michael is an excellent representative for Verizon. Great personality, knowledgeable, helpful - an easy person to like. Please pass on to him our appreciation for his help. He made this visit an exceptionally pleasant experience.Thank you Michael!Jim and Linda
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April 2022 by Sherrie Klein
Jeffrey, asst. manager, was extremely helpful with my phone issue. He was also very patient as I decided to upgrade to an IPhone 13. Jeffrey set up everything for me, remaining in the store after his shift ended to ensure my complete satisfaction.
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February 2022 by Robert Hamblin
Had a nightmare dealing with Verizon on a phone exchange. Went in this morning and Jacob, the manager, got through the issues and quickly got my exchange done. Much better than dealing with Verizon on the phone. Also he was very helpful to many people coming in while my data was transferred.
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February 2022 by John Bedard
Jacob was feeling lousy But STILL was gracious , pleasant and very efficient. He took care of our needs and was extremely patient with us. Completely satisfied and would look for him again. Thanks Jacob!
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February 2022 by Philip Olin
Lisa was excellent at helping us buy, setup and use my new phone! She discussed every option thoroughly with us before we made our choices !
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December 2021 by ROBERT WICKES
Jacob waited on me, he was swamped yet still was very professional and polite. Will definitely do business with Verizon for a long time.Thank you,Robert Wickes
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October 2021 by Lamar Oberholtzer
My screen froze and couldn’t be opened. Leslie spent over an hour with me and tech support. Apple sent me to Best Buy to get it unlocked. I returned to Leslie to get a new iPhone 13. He is by far the most knowledgeable sales person I have ever worked with. He answered all my questions and found me the best deal. Verizon should clone him.
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October 2021 by Angela Days
Jacob was brilliant, 100% better than the experience we had at the lady lake store on US 441. To say he was alone because of staff shortage he helped many customers at the same time and did a brilliant job of keeping it together and the customers happy including myself and my husband. Thank you. We will use this as our main store from now on.
