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August 2021 by Google user
Suntrust is a fiasco as a company, but the people at this Branch are awesome. Michael Hileman has been taking care of all of my accounts ifor years. While I do not really recommend Suntrust, if you bank here these people will make sure your stuff is straight. I think at this time, all these big banks are a fiasco and make it hard for their people to get thing done.
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December 2020 by Jack Hammer
Suntrust is a fiasco as a company, but the people at this Branch are awesome. Michael Hileman has been taking care of all of my accounts ifor years. While I do not really recommend Suntrust, if you bank here these people will make sure your stuff is straight. I think at this time, all these big banks are a fiasco and make it hard for their people to get thing done.
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November 2020 by Dennis Sciame
This use to be very friendly location but since covid it has become difficult to access , you need appointment and then the people you see aren't familiar with you and want to get you out as quickly as possible, Have been customer for over 30 years but will need to make some changes. I think the merger is what happened now Truist.
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September 2019 by Brock Taylor
This company closed my account 3 months ago and have given me no reason for why. They refuse to release the funds that were in the account, and will only tell me they are on indefinite hold. Noone will answer anything. I have been forced to file a lawsuit! Craziest thing I have ever experienced!
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October 2017 by Damien K.
Worst service ever! Nothing but lying crooks!!! They will intentionally move money into and out of your accounts without permission or authorization!
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November 2015 by Melissa L.
I really like this Suntrust branch. Whenever I've had a situation where I've needed to deal with a bank representative, they've always helped me out and even gone out of their way for me numerous times which is not typical of a bank. I highly suggest dealing with either Bibi Aladdin or Sheryl Carter if you have any banking issues. They are the #1 reason I keep coming back! Thank you Miss Bibi and Miss Sheryl!
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October 2015 by Brian M.
I've been with Suntrust for decades. After moving to South Florida from the Washington, DC area, I was extremely disappointed to deal with this branch. The tellers have awful attitudes, and, worst of all, THEY CLOSE THEIR ATM in the mid-morning. This forces you to go use another ATM and pay several dollars to access your own cash. Who ever heard of a bank that does this? Huge ripoff and will change banks soon.
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August 2015 by Mr H.
After six months here I can say it's not due to good customer service since that doesn't exist. Attitude prevails from tellers. Only quality comment is such a good location. Not for the ATM though, it's 100% drive up
