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January 2024 by Linda Heyes
I must take this time to thank John, the owner of Eclectic-ware, and tell others about his fantastic customer service. You can find kitchen and bathroom hardware including ceramic fixtures on his website. I had purchased ceramic bathroom fixtures from him 20 years ago when we were remodeling. We were very pleased with the items, the very safe packaging and the fast delivery. Just this past August we needed some replacements. John wasn't able to provide the exact same fixtures, because they had stopped being manufactured by the company that supplies him. However, John made suggestions about very similar pieces that would blend beautifully, so I ordered and he was right; they worked perfectly. Most pleased with his expertise and willingness to help, I can say he deserves a 5 star review for sure!
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November 2023 by Bill and Sharon Bartel
They answered my questions before purchase, shipped promptly, the 2047 light system arrived in a timely manner and it's all installed now and working perfectly.
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October 2023 by Luis Miller
I'm not handy nor knowledgeable about anything electrical, but my experience with Eclectic-ware was top notch from start to finish. I was trying to replace old, halogen under-cabinet puck lights and found their online articles about suitable LED replacements. The info was super thorough and easy to understand. I still wanted to confirm I was ordering the right stuff, so I called and spoke to an expert. He was professional and explained my options and some tips for installation and he finalized my order. I got the new lights and other necessary parts and installed them myself without any issues. A note to first time online buyers - make sure you follow the steps to pay online. The checkout process occurs after the order process. Not an issue for me.
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October 2023 by Chris Clifford
John at Eclectic-ware is absolutely FANTASTIC! I never write reviews, but my experience with Eclectic-ware was so fantastic, I had to share how wonderful it has been. Five stars isn't enough - I'd give them 10 if I could.I had a power surge that blew out the halogen lights in my china cabinet and found Eclectic-ware's website while searching for Hera lights, which I soon learned had been discontinued. The website is an unbelievable source of information and I found exactly what was needed to replace my old system. John was very responsive to my questions and provided knowledgeable guidance on just what I needed to replace everything with new LED lights. He put together a parts list of the various items I needed - lights, driver, modular switch, power cord, and dimmer - along with detailed instructions. I placed the order and it was shipped the next day. The lights fit precisely in the old openings. I connected everything together as John had outlined and it worked PERFECTLY!It is refreshing to find someone who genuinely knows their product and is so helpful - especially in today's business climate where customer service is almost non-existent. I would definitely recommend John and Eclectic-ware for your LED lighting needs!
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September 2023 by Jonina Herter
I ordered ceramic towel bar to replace a broken one. It was ordered as your site was preparing for a Florida Hurricane and I got a text that it might ship late because of it. Order arrived in perfect condition and I was able to hang towels back in my bathroom immediately. The web site is very detailed and specific and I appreciated knowing exactly what I was getting.
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September 2023 by Charles Petersen
I searched high and low for this tile product - 6" x 6" soap dish for our broken one. Several tile stores said the product did not exist any more. One even said it was time to remodel my 1936 bathroom tiles. Sorry. I found the product at Eclectic-ware and had it shipped. All the dimensions fit and it's up to the tile installer to now do his magic. The plumbing and electrical has been redone in the bath but took great care not to injure the 30s art deco tile. Thanks!!!
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August 2023 by Michael Heitt
EXTREMELY HELPFUL & EXCELLENT CUSTOMER SERVICEI sent an email to John to solicit advice about replacements for a series of old halogen lights at my father's home. Not only did he respond in a timely manner, but he sent me long, detailed, and easy-to-understand responses. I've got a little research to do but I am definitely buying from Eclectic-ware when I'm ready to tackle the replacement/installation job! This is the best customer service I've received in quite a long time.
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August 2023 by Scott Alberts
Great site, great service! Care was taken to get us the lowest possible shipping price on the very inexpensive — but important — item that we ordered.
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June 2023 by R K
Hera, original manufacturer of my undercabinet lighting told me the product is obsolete, I need to upgrade. Dismissed me with no suggestions. Luckily, Eclectic-ware was recommended. Website complete, intricacies of bulbs and Hera's discontinuation history - all explained. Product delivered promptly, and as promised!!
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May 2023 by Roy Roberts
We moved into a new home with existing cabinet lighting, which didn't work. Electric-ware have an excellent web page and I was able to find the new replacement lights for the no longer available set. I want to thank John for helping me with my cabinet lights and would strongly recommend Electric-ware for your cabinet lighting.Many thanks John for your prompt service.
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April 2023 by R R
The handles I ordered from your site are absolutely perfect! I needed to replace the ones on my 1950's kitchen cabinets with an updated version and the 2.75cc was almost impossible to find! Thank you so much for your patience with me on the phone and the lightening fast shipping!
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April 2023 by Anna Oum
I was looking for a replacement dish soap and eclectic ware happen to have what I was looking for. Once I made the purchase online, the item arrived within the time frame stated. They were very responsive. I finally got around to install the one that broke in my bathroom and it looks great!
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March 2023 by Scott Solina
I ordered two towel bars with ceramic flat mount brackets. I immediately received a phone call from the company telling me they didn't have all the same color. I changed the order to a shade slightly deeper and it worked out perfectly. The customer service was excellent and quick and less than a week later I had the towel bars at my house and mounted. I would recomment this company.
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March 2023 by Chuck Topinka
The website has a lot of great information that helped me pick out the lights to use to retrofit our boat. I ordered one so we could see how it looks and I have to say I am very impressed! The order shipped quickly and I'm now planning to order the rest of the lights we need.The photos show the new light off on its own and on with the new light in the corner and the old lights for comparison.I'm always happy when I find a small business that keeps the customer first. It's sad that old fashioned customer service is practically a thing of the past with all the big box stores these days. Eclectic-ware took care of us and I am a very happy customer.
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March 2023 by Bart Castellano
john wagonis was great. Never had dealt with the company. started by me emailing them for some question about old parts. received lot of info and recommendations. quick answer back with my additional question and help in ordering .Stuff was shipped with in 2 days
