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March 2025 by The One And Only
They are interested and giving attention to rich and wealthy people Only. It became very obvious within the first couple of minutes while I was interacting with them. If you are a regular person, or God forbid poor, they will treat you as such, as nothing, a waster of their time. Go to a different Chase Bank.
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February 2025 by Cody
David was awesome, friendly, punctual and understanding. He helped me process my savings bonds (which is a lengthy process) but got it done quickly and efficiently. Thank you David!
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August 2024 by eddy
Came in and tried opening up 2 new bank accounts. Was told that there was no availability and that I could book an appointment online. There was 5 bankers and only one working. Customer service is dismal.
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June 2024 by christopher galuski
Showed up at 2pm to open a joint checking account. There were 5 people working and no customers. They close at 5pm. They told me they couldn't help me today so I went across the street to fifth third and opened an account in minutes. You should too. Crazy they would turn away business like that.
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January 2024 by Lily V.
Waste of a building. ATMs never work. Don't waste your time just go to a different chase.
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January 2024 by Yangbin Lu
Worst drivethur services,
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December 2023 by Betty H.
if I could give this bank a zero I would. Horrible customer service. I came in to speak to a personal banker. I was told to have a seat. Sat for about 5 minutes and then I was called back to the counter to be asked to see my account information. The young man at the counter called another person and they both looked at my accounts together. I repeated myself and said again I need to see a personal banker. After wasting my time I was told I needed to make an appointment to see a personal banker. Then was asked what day and time could I come back. I told him this is not my first time doing this and that I usually walk in. The bank was not busy at all. I told him I would go to another chase bank his response was OK. I walked into another bank which was busier and told someone would be with me shortoy.
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September 2023 by Cristian Toledo
It is an excellent staff working here, they always help me and everyone is friendly, excellent service
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September 2023 by gus lei
This bank location has the worst drive-up service ever. Today just want to get the quick deposit, but wait 10 minutes and no one comes to say anything. And finally, someone comes over. And just ask me to fill out the form and wait more. I will try not to come to this location again.
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September 2023 by MAV AUTO CARE
I would like to say Thank You So Much to Crystal Ravida for her excellent help for opening our new business checking account!100% recommended!!
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September 2023 by Silvio Costa
Just to do a wire transfer had to wait over 30 minutes while manager was doing nothing. Worst experience ever. I'll be closing my accounts with this bank
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August 2023 by Carlos Hernandez
Been come here since I moved here never had a problem
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July 2023 by Reagan Chase
The manger krystal is phenomenal, she was very efficient with helping me with my account! Greatest chase bank I’ve been to so far!
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June 2023 by Miled Nahri Ichrakie
Terrible TERRIBLE service if you value your time don't come here
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May 2023 by A C
no drive up atm. after I realized I drove back around the building and drove up to the window. no one came even after I pushed the call button and waited a few minutes. why did they get rid of the drive up? this is the second location I went to without one.
