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September 2023 by Evelyn Orta Medina
Excellent Service!!!Louis was incredibly welcoming and helpful. One the best customer services i ever experienced. He help me with everything, offering me the best options of what storage i need and also the ones that can adjust to my budget.Thank you Louis for going above and beyond and taking care of your customers in such AMAZING way. I see in you, a future manager, leading in the best storage place ever.This place is clean, safe and in a great location. I recommend this place 100%.
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August 2023 by J C
Lydia was great. She took the time to show me the different size units and answered all my questions. When I came back and finalized my rental she took me up to my unit to show me which one it was and the easiest way to get there.
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August 2023 by Jennifer Laraviso
Lidia and Louis. They were awesome with us. We arrived at the office at 6:01 pm and they opened the doors for us and they were so kind with all service. Thank you so much
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August 2023 by Vanessa y Renier Hurtado
Excellent service. Staff is very friendly and professional. Louis and Lydia were pretty helpful and nice! 100% recommended.
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July 2023 by Sara Chung
On Monday, I had the pleasure of meeting and working with Louis. He was super sweet and honest. I really appreciated that he took the time to thoroughly explain everything. He gave us his undivided attention from start to finish. He was extremely patient with my grandmother who asked a million and one questions.I would highly recommend anyone who is looking to secure their items to this specific location. I love that we are able to access our belongings at any given time and I also like that there's cameras around.Thank you Louis for all that you did for us. We greatly appreciate you!! :)
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July 2023 by jose ciscar
Highly recommended. Price way below the average. AC inside of the facility. Lydia and Louis are amazing, we arrived to the office at 6:02 they were leaving and even with that they turn back and received us. Great people.
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July 2023 by Beth Ashcraft
Lydia and Louis were so kind to me. I have used this storage facility since 2016, with no issues. I finally decided to move out as I had no need for the unit anymore, but with moving out, I had no need for the furniture I had been storing. Lydia and Louis helped me make arrangements to donate the furniture!!! Thank you both for your assistance!
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July 2023 by Ash ,
Lydia and Louis have excellent customer service and I always feel welcomed when I come here. They helped my sister with her move to a storage unit and go above and beyond to make sure you are accommodated! Thank you for all your help during a stressful move! : D
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May 2023 by Sean Brown
Lydia at the front desk made my entire experience. Her customer service was phenomenal and she made me feel welcomed at this facility. The reason I ended up getting a Unit!!!!! 10/10 great employee.
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May 2023 by Madison Pond
This center is clean, easy to work with, and conveniently located. It is the second time that I have used them in the past five years. Lydia at the front desk is incredibly kind, and willing to help with anything!
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April 2023 by Jahnae Tyers
First off I have to Thank Lydia! She helped me and my family out when our move process was soooo stressful. Not only was she professional but she understood and cared. It’s very hard to find people these days that genuinely care and Lydia sure does. Thank you again Lydia!!
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April 2023 by Katie M.
Lydia, the property manager, is the best! I stopped in to get some information and she took me on a tour and answered the many questions I had. I came back in a few weeks later and she remembered exactly who I was and quickly helped me with what I needed. She walked me to my unit to show me which one, and again, answered all of my questions. So far so good!
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March 2023 by Diane Romero
It’s good to know that there are still people who care about providing great customer service. Renting a space at US Storage in Windermere was quick and convenient. I was able to reserve a unit online and a representative called me back within minutes to let me know I could book and pay for my unit over the phone. I was a little preoccupied however she called me back at a more convenient time and made sure I was taken care of. The representative at the location was super kind, showed me the property and where my unit was. I was on somewhat of a time crunch for the day but their efficient customer service helped me get what I needed at that moment so I could continue on with the rest of my day on schedule.
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March 2023 by Maria Fontanez
Very thankful to Lidia and her staff. Best costumer service ever? the staff is very helpful and friendly. The manager Lidia listen to us, the costumers, very well to find out what we need. The areas are always clean. Elevators and the air conditioning work good all the time. I like U S Storage, is a great place to trust that my things are going to be fine.
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March 2023 by Elizabeth
I can't say enough great things about U.S. Storage in Windermere. The staff is always so helpful. Lydia the manager is outstanding! She is always professional, warm and courteous. I always appreciate her going out of her way to help.