Trustco Bank is a 5-star rated institution providing old school, personal service. The staff at its branches, such as in Windermere, are consistently described as friendly, personable, cheerful, super helpful, professional, thorough, kind, knowledgeable, supportive, and caring. They welcome customers by name and are always willing to assist with a smile, creating a supportive environment where it is easy to ask questions and feel at home. Employees are commended for their great service, customer service, and care, even staying past closing hours to ensure everything is done correctly. Customers report having wonderful experiences and would definitely recommend the bank. Trustco offers a wide variety of great deposit and loan products, accessible through its website and mobile app.
Our nearest branch does not routinely staff account executives. Joseph graciously - and quickly - traveled to this branch from the Windermere office to facilitate our opening a new account. Hometown service from Day 1! Thank you!
April 2026
Joseph Ramierz at the Maquire Branch in Windermere was so helpful to my son and I when we needed help getting papers notarized. Very pleasant gentleman!
March 2026
Store Manager Joseph gave us a great experience in our visit.He made us feel very comfortable and happy with his service.
