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November 2023 by Milena
You guys have an awesome service, I was very confused with some amazon return and Bryan was very helpful. Thanks so much!! ??
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November 2023 by Amber Hillner
I have really seen the difference since the new management. Every time I go in there no matter how busy they are (which is often) they are helpful and patient. The woman who just did my notary was so calm and so quick without me having an appointment and a long line of people waiting. I super appreciated my service this morning and her attitude (understanding and polite).
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November 2023 by Phillip Reina
Brian at the UPS store was very helpful! I was not able to print my return labels on the computer provided because I ran out of time and , I had forgotten all of my passwords. He was able to help me with my issue and was very understanding of it.Brian if you see this I hope I spelled your name correctly. Thanks again brother ?
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October 2023 by Susan M.
The fees they charge are egregious and they don't warn you before they do it. I was the victim of identity theft and had to fax my taxes to the IRS. Not living in 1988 I don't have a fax machine. I dropped it off they told me it was going to be about a hour. Didn't mention anything about cost when I came to pick it up they charged me $134. I felt like I was a victim of theft again. Obviously I thought I would never fax anything from them again. This place is.4 miles from my home and I was returning a package with the postage paid so I thought I would go there. They wanted to charge $2.75 to print the label and $4.90 for an envelope with a "chip" I had already packaged it in the box it came in and it was a $12 return. He printed the label and rung up the envelope without telling me this. I walked out and will not return.
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October 2023 by Xavier A.
Called about a missing Amazon package and the Indian kid rudely gave me the call center number. I call back 10 minutes later because I couldn't get past the robot asking for a tracking number (my f-ing problem is that the package is late and tracking number doesn't work) so I call back and try to explain and he hangs up on me. 10/16/23 at 5:50pm.
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September 2023 by receipt s
If I could give negative one star I would. These people couldn't care less about your package. They are rude and have horrible customer service. Plus, they are very, very expensive. Just don't go there. You will be sorry. They lost my package and didn't even care, they told me to go online and handle it. Just horrible.
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June 2023 by Nina Zalah
Sunday hours are wrong (11am-4pm) - I have shown up at times between 3-4pm and they’re always closed. I don’t understand why businesses keep wrong hours when it would take less than 30 seconds to update on google maps.Also, a ton of these reviews are fake - if you read reviews posted in June & May 2023 - it’s a bunch of generic “this business is excellent” comments but with no details to the store or service and how many people type 5 stars reviews that like that? Not 20 people consecutively in one week ?. As a consumer - you can read and use some deductive reasoning, just assume the reviews in which this owner has replied to the commenter with their first and last name are probably fake and automated - ridiculous haha.
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June 2023 by Amadi Michael
I've been a loyal customer of The UPS Store for years, and they have consistently provided excellent service.
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May 2023 by Osagie Sabel
I have used other cleaning companies in Boise, but none of them compare to Reliable Facility Group. This team really showed us that they take pride in their work. When we come in the next day, the office looks immaculate. Their staff is always happy and trustworthy, and they always do an amazing job. I would recommend them to anyone!
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May 2023 by Oluwatuyi Samuel
The UPS Store in Lake Mary has exceptional customer service! They are always friendly and helpful whenever I come in. I highly recommend this location for all your shipping needs.
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May 2023 by Charles C. Sullivan
Outstanding service! The UPS Store goes above and beyond to meet their customers' needs. I have used their printing services for my business materials, and the quality is top-notch. The staff is friendly and professional, and they always make sure I am satisfied with the final product. The UPS Store is my one-stop-shop for all my printing and shipping needs.
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April 2023 by Eddie
I refuse to buy anything from this store, I just use this place to send self stamped packages and Amazon returns, they’re not getting a dime from me! $6.99 for a sharpie that I can buy in dollar tree!
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March 2023 by Monica Cardona
This store charge you because you send an email to them to print a document. It is fine that they charge you for the copies, but not just because you send an email to them. What kind of customer service is that ?
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March 2023 by Christian Lejeune
Thanks to AJ I was able to quickly print some urgent last minute documents and be on my way. Real customer service and care.
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January 2023 by Shari G.
This store is so much more expensive than other I ups stores. Go elsewhere. And when you tell them you don't need something, they add it on the bill. I am not understanding how that can be!
